Measuring network quality to better understand the end-user experience

Speed tests have barely changed in nearly two decades, even though the way we use the Internet has changed a lot. With so many more people on the Internet, the gaps between speed tests and the user’s experience of network quality are growing. The problem is so important that the Internet’s standards organization is paying attention, too. From a high level, there are three grand network test challenges:

1. Finding ways to efficiently and accurately measure network quality, and convey to end-users if and how the quality affects their experience.
2. When a problem is found, figure out where the problem exists, be it the wireless connection, or one of many cables and machines that make up the Internet.
3. Understanding a single user’s test results in the context of their neighbors’, or archiving the results to, for example, compare neighborhoods or know if the network is getting better or worse.

Cloudflare is excited to announce a new Aggregated Internet Measurement (AIM) initiative to help address all three challenges. AIM is a new and open format for displaying Internet quality in a way that makes sense to end users of the Internet, around use cases that demand specific types of Internet performance while still retaining all of the network data engineers need to troubleshoot problems on the Internet. We’re excited to partner with Measurement Lab on this project and store all of this data in a publicly available repository that you can access to analyze the data behind the scores you see on your speed test page, whose source code is now open-sourced along with the AIM score calculations.