National Association of the Deaf Files Complaint against Netflix for Lack of Online TV and Movie Captioning

The National Association of the Deaf filed a lawsuit against Netflix alleging Netflix violates the Americans with Disabilities Act (ADA) by not providing equal access to its “Watch Instantly” Streaming Content.

This major federal lawsuit was filed in the U.S. District Court, District of Massachusetts, Western Division in Springfield, MA (Case No. 3:11-cv-30168). The lawsuit charges the entertainment giant with failing to provide closed captioning for most of its “Watch Instantly” movies and television streamed on the Internet. As a major player in the online-only video subscription business, Netflix has over 60% of the streamed video services market share. NAD is asking the court to declare that Netflix’s behavior constitutes a violation of Title III of the ADA, and to require that Netflix provide closed captions on all of its streaming content.