As net neutrality dies, one man wants to make Verizon pay for its sins

Imagine if you took every single gripe you've had with Verizon over the past five years — the time it blocked Nexus 7 tablets for five months; the time it forced you to pay $20 per month for tethering; the time it tried to make you use a mobile wallet app called "ISIS" — and finally put your foot down. For a year, you spend free moments holed up in library stacks, speaking with experts, and researching and writing a sprawling legal complaint about the company's many, many misdeeds. And then you file it all with the Federal Communications Commission, hoping to get some payback. That's exactly what Alex Nguyen did. And one day very soon, Verizon may have to answer for it.

When he wrapped up in the middle of 2016, Nguyen paid a $225 filing fee and handed his complaint over to the FCC. It would end up being the only formal complaint filed under the net neutrality rules. Now one year after Nguyen's initial filing date, all the arguing is over, and the case is the in hands of the commission's Enforcement Bureau to either shoot down, deliver a fine, or demand Verizon make some changes. "Verizon and I made our cases," Nguyen said. "It looks as though [the FCC's Enforcement Bureau] staff any day now could make a decision."