New America Issues Recommendations to FCC on Broadband Labels

New America's Open Technology Institute (OTI) sent recommendations to the FCC on the “broadband nutrition label,” a standardized form that clearly discloses the price and terms of internet service plans. OTI submitted the following comments and recommendations:

1. Broadband disclosures are opaque, confusing, and intimidating.
2. The labels must promote transparency, simplicity, and competition.
3. The labels can promote digital equity and other pro-consumer goals.
4. The content of the 2016 labels should be updated.
5. The format of the 2016 labels should be updated.
6. The FCC should anticipate long-term enforcement needs.
7. Small providers are market leaders on transparency.
8. The FCC should solicit more public feedback.