Prison calls are wildly expensive. California just made them free

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Gov. Gavin Newsom (D-CA) signed into law a bill that makes phone calls from California’s prisons free of charge. The new law places the cost of calls not on incarcerated people — or the people receiving calls from them — but on the state’s Department of Corrections and Rehabilitation. In addition to making calls free to users, the law prohibits local agencies from “receiving revenue for the provision of communication services to persons in its custody." The law also charges the state’s utility commission with ensuring service does not fall below standard, now that calls are free. Proponents of the law say the policy change will cost California about $12 million annually, but that is a small fraction of the $14.2 billion budget for the state’s corrections department. The new law covers the 93,000 incarcerated people in the state's prison system. Prison reform advocates argue the new California law will have a hugely positive impact on the families of incarcerated people in California — and potentially other states that follow California's lead. "[T]he simple cost of a call is never going to impair [incarcerated people's] ability to tell their children they love them or help their partner problem-solve a parenting situation,” said Bianca Tylek, executive director of Worth Rises, a prison reform organization, which was a key player in advocating for the bill. 


Prison calls are wildly expensive. Gov. Newsom just made them free in California.