San Francisco North Bay counties wrestle with broadband internet disconnect

Marin County, California launched a project called Digital Marin to better serve its citizens broadband needs. Of the 671 people completing the survey in the San Fransisco-area community, only 11% indicated they were satisfied with how fast and reliable their internet service is. When asked if they would pay if it were more reliable or faster, a quarter of those surveyed declared “no.” But another 30% of respondents said they would like better service “but can’t afford it.” “Clearly, a majority of county residents feel they don’t have adequate Internet,” said county Chief Information Officer Liza Massey, who’s overseeing the Digital Marin project. “I was very surprised. I didn’t think it would be that small a number who (feel) they have fast and reliable service.”