Seniors Technology Survey: 80 Percent Would Use More ICT With Tech Support

Eight in 10 seniors would make greater and more frequent use of information and communications technology (ICT) if they had ready access to technical support and assistance, according to in-house customer-based market research carried out by Bask. Well over 8 in 10 survey respondents agreed that ICT can help them live longer in their own homes. Four in 10 (39 percent) said they felt only somewhat connected or not connected at all to their families. Among this group, nearly 8 in 10 (78 percent) agreed that being able to use ICT would help them connect with family and friend to a greater degree. Bask’s findings reinforce results of other research, such as Brookdale Senior Living’s ¨Rewiring Aging,¨ in which researchers found that more than one-quarter (27 percent) of seniors over 80 are ¨virtual shut-ins.¨