Sens Thune and Wicker Request GAO Review of FCC Emergency Broadband Benefit Program

Sens John Thune (R-SD) and Roger Wicker (R-MS) sent a letter to the Government Accountability Office (GAO) to request that it conduct an independent review of the Federal Communication Commission’s Emergency Broadband Benefit (EBB) program to ensure its success. The letter also requested that there be a comprehensive review of the program to determine its effectiveness and efficiency. They asked GAO examine the following issues and questions:

Waste, Fraud, and Abuse: When establishing the EBB program, what measures did the FCC take to prevent waste, fraud, and abuse? 

• Given the waste, fraud, and abuse found by GAO in the past in the FCC’s Lifeline program, did the FCC include additional measures to correct those mistakes of past programs when establishing the EBB program?
• Did the FCC’s Office of Economic and Analytics conduct a cost/benefit analysis of the EBB rules?

Administrative Costs: Under the Consolidated Appropriations Act, 2021, the FCC was permitted to use not more than 2 percent of the $3.2 billion fund to administer the EBB program. 

• Did the FCC adhere to this mandate?  Is the FCC likely to fully comply with this mandate at the end of the program? 
• Did the FCC comply with all applicable contracting and acquisition requirements?
• Were any contracting or acquisition requirements waived?
• Of the amounts the FCC will expend to administer the program, what specific items will the funds be used for? What is the total for administrative costs? How did FCC staff bill their time when working on the initial rulemaking? 
• Were any of the funds to administer the program provided to the Universal Service Administrative Company? If so, what was the amount of those funds and for what specific purposes were the funds used?

Eligibility Requirements: The Consolidated Appropriations Act, 2021, set specific requirements to determine eligibility for the EBB program.

• Did the FCC adhere to the eligibility mandate?
• In its order, the FCC stated that a “‘substantial loss of income’ includes the loss of a job, including a furlough, that is documented by a layoff or furlough notice, application for unemployment insurance benefits, or similar documentation.”
  • What guidance has the FCC provided regarding what constitutes “similar documentation,” and how was this guidance communicated to providers?
  • What processes has the FCC established for review of “similar documentation?”  How will the FCC review documentation to ensure fraudulent claims are caught? 
  • What processes has the FCC established for general review of the EBB program?
  • What measures has the FCC taken to ensure that distinct program eligibility requirements are maintained in the National Verifier and appropriately enforced?
  • How did the FCC determine individual and joint filers’ income for the year 2020?  Did they work with the other expert agencies in making those determinations?
• What steps did the FCC take to ensure timely termination of subsidies for service to individuals who are no longer able to use a qualifying service, for example due to death or incarceration?
• Did the FCC create a process to ensure that once the subsidies made available under the EBB program are no longer available, individuals who would not otherwise qualify for other programs, like Lifeline, would not continue to receive other subsidies provided by the FCC?
• Should Congress consider amending the eligibility requirements if additional funding to the program is considered?