T-Mobile: No more overage charges even on older voice and data plans
April 14, 2014
Starting in May, T-Mobile plans to get rid of all overage charges on all of its customer bills, pushing a new marketing strategy that claims consumers should be charged only for the services they sign up for, not the extra minutes, texts or megabytes that accrue before the end of a billing cycle.
The announcement is in part a publicity stunt, as T-Mobile already eliminated automatic overage fees more than a year ago when it launched its Simple Choice plans. Displaying his characteristic bombast, T-Mobile CEO John Legere launched a Change.org petition calling for all US carriers to end overages. But there definitely is substance to this new policy change if you’re an older customer who never signed up for a Simple Choice plan.
T-Mobile: No more overage charges even on older voice and data plans T-Mobile kills all overage charges for consumers (Washington Post) T-Mobile is sorry for charging “greedy, predatory” fees, will (mostly) stop (ars technica) T-Mobile Gets in Competitors’ Faces with End to Overage Charges (telecompetitor) T-Mobile drops overage fees, asks rivals to follow (USAToday) T-Mobile Ends Overage Charges for Customers on Older Plans (Revere Digital) T-Mobile petition calls for other carriers to end overage fees (Los Angeles Times) T-Mobile campaigns against 'greedy, predatory' fees (The Hill) T-Mobile to drop domestic overages for all plans, calls on AT&T, Verizon and Sprint to follow suit (Fierce)