T-Mobile Outage to Be Probed as FCC Chairman Pai Demands Answers

A T-Mobile US service outage, which kept thousands of customers from making calls or using data on June 15, will be investigated by the Federal Communications Commission. “The T-Mobile network outage is unacceptable,” FCC Chairman Ajit Pai said, adding that the FCC would launch a probe into the matter. “We’re demanding answers -- and so are American consumers.” Voice and text services have since been restored. The network outage was related to the company’s 5G rollout, said Deutsche Telekom AG Chief Executive Officer Tim Hoettges. Because of T-Mobile’s network problems, callers with other service providers were having trouble connecting to T-Mobile customers, giving an impression that other carriers were also experiencing disruptions.