T-Mobile Says It’s Not Planning to Throttle Unlimited Customers

T-Mobile clarified that it has no plans to broadly throttle its unlimited data customers, but is reaching out to a small number of customers using the service in violation of company policies.

In particular, T-Mobile is calling people using the service to run a full-time Web camera or a server, or using their phones for large-scale peer-to-peer file sharing, to let them know that such practices aren’t allowed. That memo, T-Mobile’s Chief Marketing Officer Mike Sievert said, was misinterpreted by some to mean some sort of broad throttling of heavy users.

He stressed that for customers paying for totally unlimited service on their phone, T-Mobile means unlimited.