Time Is Money

President Biden and Vice President Harris are launching “Time Is Money,” a new governmentwide effort to crack down on all the ways that corporations—through excessive paperwork, hold times, and general aggravation—add unnecessary headaches and hassles to people’s days and degrade their quality of life. Today and in the coming months, the Biden-Harris Administration will take wide-ranging action to crack down on unfair practices and save Americans time and money. Key actions include:

• Making it easier to cancel subscriptions and memberships.
• Ending airline runarounds by requiring automatic cash refunds.
• Allowing you to submit health claims online. 
• Cracking down on customer service “doom loops.”
• Ensuring accountability for companies that provide bad service.
• Taking on the limitations and shortcomings of customer service chatbots.
• Helping streamline parent communication with schools.