USAC's 2008 Annual Report

The Universal Service Administration Company, the administrator of the federal Universal Service Fund, has released its annual report for 2008. In 2008, the Federal Communications Commission challenged USAC to make its operations more transparent, to be more accountable to USF stakeholders and the FCC itself, and to assess its performance and progress in delivering effective and efficient services in its role as USF administrator. In all instances, USAC quickly executed administrative actions designed to promote useful oversight and enhanced program operations. From retraining or hiring staff to reprogramming automated systems to responding to customers' needs to developing and implementing new procedures, USAC fulfilled its many and wide-ranging operational duties throughout the year.