Verizon Releases Transparency Report for First Half 2014

Verizon released our Transparency Report for the first half of 2014. We’ve tried to include more data and more specificity. We hope that this Report will add to the ongoing discourse about government demands for customer data and, more generally, about privacy and public safety. Although we continue to receive large numbers of demands, the overall percent of our customers affected remains very small.

We received more subpoenas than any other type of legal process in the first half of the year in the United States, but those approximately 72,500 subpoenas sought information regarding only approximately one tenth of one percent of our United States customers. Moreover, each subpoena typically seeks information about a small number of customers: ninety percent of the subpoenas sought information about three or fewer customers. In fact, the average number of customers whose information was demanded through a single subpoena was less than two. We also continue to take positions in support of privacy that are not as public.

While it may not make the headlines, Verizon commonly pushes back against legal demands, forcing law enforcement agencies to narrow the scope of their requests, correct errors in their demands, or issue a different form of legal process before we will produce a specific type of data. Through these processes we rejected a number of demands from law enforcement completely and did not produce some of the information sought through other law enforcement demands.