Wisconsin Launches Internet and Phone Helpline

The Public Service Commission of Wisconsin (PSC) launched a customer service phone line for people who need help locating phone or internet service during the COVID-19 public health emergency. Callers can speak with a PSC Consumer Affairs staff person who will walk through internet and phone service options available in their area and discuss eligibility for discounts on critical communications services. Callers can get help: Finding internet service and discounts; Determining eligibility for a discount on voice or bundled voice and data service through the Lifeline program; and Finding locations where emergency Wi-Fi has been made available during the outbreak if no other options are available at home.