Daily Digest 12/9/2021 (Happy 40th)

Benton Institute for Broadband & Society
Table of Contents

Digital Inclusion

How Tech Is Helping Poor People Get Government Aid  |  Read below  |  Jason DeParle  |  New York Times
FCC Issues Further Guidance for Affordable Connectivity Program  |  Read below  |  Public Notice  |  Federal Communications Commission
Philadelphia Releases 2021 Digital Navigator Report and Factsheet  |  Read below  |  Research  |  City of Philadelphia

Broadband Service

The median American considers 50/5 Mbps as broadband  |  Read below  |  Roger Entner  |  Analysis  |  Fierce

Broadband Infrastructure

Announcement of Proposed Service Areas for NTIA's Broadband Infrastructure Program  |  Read below  |  Public Notice  |  National Telecommunications and Information Administration
Don’t Lose Sight of USDA’s Current ReConnect Funding Opportunity  |  Read below  |  Sean Stokes  |  Analysis  |  Keller & Heckman

State/Local

Iowa Utilities Board is sued over $23 million decision on LTD Broadband  |  Read below  |  Clark Kauffman  |  Iowa Capital Dispatch
Hillsboro, Oregon’s HiLight internet service is years ahead of schedule  |  Read below  |  Emma Jerome  |  KOIN
Kennebunk, Maine will study costs, design and other factors associated with a Fiber to the Home model  |  Kennebunk Post

Platforms/Social Media

Instagram Head Adam Mosseri Testifies Before Congress  |  Read below  |  Anna Edgerton, Naomi Nix  |  Bloomberg
Apple Wins Delay in Monopoly Case, Allowing App Store Rules to Stay For Now  |  Wall Street Journal
New Iteration of the Santa Clara Principles  |  Electronic Frontier Foundation
How much control should Apple have over your iPhone?  |  Vox
The case against Big Tech: a series on the developing antitrust movement  |  Vox
Amazon’s cloud-computing unit problems take down websites, services  |  Washington Post
Facebook parent Meta uses AI to tackle new types of harmful content  |  C|Net

Spectrum/Wireless

How to fix an emerging 5G spectrum crisis  |  Read below  |  Robert McDowell, Mignon Clyburn  |  Op-Ed  |  Fierce
Is it Fixed or is it Wireless? Delivering a Fixed-Grade Broadband Experience with Fixed-Wireless Access  |  Fierce

Privacy

Verizon overrides users’ opt-out preferences in push to collect browsing history  |  Read below  |  Jon Brodkin  |  Ars Technica
Apple reaches quiet truce over iPhone privacy changes  |  Financial Times
How to Use Your Phone’s Privacy-Protection Tools  |  New York Times

Ownership

Broken Promises: Media Mega Mergers and the Case for Antitrust Reform  |  Read below  |  Research  |  Writers Guild of America

Internet Governance

How Biden can make his internet freedom agenda a success  |  Read below  |  Jessica Brandt  |  Analysis  |  Brookings

Surveillance  

Who’s watching? How governments used the pandemic to normalize surveillance  |  Los Angeles Times
School buses that track your child's location  |  Axios

Elections and Media

Researchers explain why they believe Facebook mishandles political ads  |  National Public Radio
Gail Collins: Everybody Wants to Be Your Email Buddy  |  New York Times

Labor

The State of Gig Work in 2021  |  Pew Research Center
Group Backed by Top Companies Moves to Combat Artificial Intelligence Bias in Hiring  |  New York Times

Education

7 in 10 Voters Support Teaching Social Media Literacy in Schools  |  Morning Consult

TV

FCC Commissioner Simington: Content Delivery Power Has Shifted to Streaming  |  Federal Communications Commission

Industry/Company News

The End is Coming for Telco Broadband Subscriber Losses, But Cable Will Do Just Fine  |  Read below  |  Joan Engebretson  |  telecompetitor
AT&T forecasts industry-wide investment  |  Read below  |  Martha DeGrasse  |  Mobile World Live
Frontier CEO says company will be the “attacker in the market”  |  Fierce
AT&T chases strategic fiber opportunities outside its footprint  |  Fierce

Policymakers

FCC Chair Jessica Rosenworcel's success was a long time coming  |  Read below  |  Benjamin Din  |  Politico
4 Key Issues for New FCC Chair Jessica Rosenworcel, From Net Neutrality to Digital Divide  |  Wrap, The

How We Live Now

Amazon Outage Disrupts Lives, Surprising People About Their Cloud Dependency  |  Wall Street Journal
The Better.com C.E.O. says he’s ‘deeply sorry’ for firing workers over Zoom.  |  New York Times

Stories From Abroad

Amazon Fined $1.3 Billion in Italian Antitrust Case  |  Wall Street Journal
2021: A record high for imprisoned journalists  |  Committee to Protect Journalists
Today's Top Stories

Digital Inclusion

How Tech Is Helping Poor People Get Government Aid

Jason DeParle  |  New York Times

In making his case that safety net programs should be easier to use, Jimmy Chen, a tech entrepreneur, recalled visiting a welfare office where people on food stamps endured long waits to submit routine paperwork. They passed the time as people in lines do, staring at their phones — which had the potential to do the work online with greater convenience, accuracy and speed. The image of aid-seekers wasting time with a solution literally in hand captures what critics call an overlooked challenge for people in poverty: Administrative burdens make benefits hard to obtain and tax the time and emotional resources of those who need help. The share of eligible people receiving benefits varies greatly by program: It is about 82 percent for food stamps78 percent for the earned-income tax credit and 24 percent for Temporary Assistance to Needy Families, or cash welfare, according to government estimates. That means billions of dollars go unclaimed. On his first day in office, President Biden issued an executive order asking agencies to identify “systemic barriers in accessing benefits,” with the results due in January 2022.

FCC Issues Further Guidance for Affordable Connectivity Program

Public Notice  |  Federal Communications Commission

The Federal Communications Commission’s Wireline Competition Bureau waives certain provisions of rules governing the internet service offering, standard rate, provider participation, and election notice requirements for the end of the Emergency Broadband Benefit (EBB) Program as a result of the text in the Infrastructure Investment and Jobs Act. The Bureau also provides additional guidance to help consumers, participating service providers, program partners, and other stakeholders prepare for the transition from the EBB Program to the Affordable Connectivity Program. This guidance covers:

  1. The transition of EBB providers to the Affordable Connectivity Program.
  2. The timing of the enrollment freeze for the EBB Program and the start of enrollments for the Affordable Connectivity Program. Starting at 6:00 p.m. (EST) on December 30, 2021, the National Lifeline Accountability Database (NLAD) will be closed for purposes of subscriber transfers and the addition of new subscribers, and service providers will no longer be able to enroll qualified consumers in the EBB Program. The NLAD will reopen for subscriber transfers and the addition of new subscribers to the Affordable Connectivity Program on December 31, 2021.
  3. The continued access to the paper and online EBB Program applications.
  4. The treatment of pending applications for the EBB Program on and after December 31, 2021. The FCC strongly encourages consumers to submit their application for the EBB Program and enroll with a service provider well in advance of the freeze in EBB Program enrollments. If a household has a pending EBB Program application after EBB Program enrollments cease, regardless of whether the application was submitted in the application portal or via a mailed paper application, that household can continue to rely on that application for purposes of an eligibility determination and enrollment in the Affordable Connectivity Program.
  5. The households that qualify for the 60-day transition period.
  6. The reverification process for certain households enrolled in the EBB Program. The majority of legacy EBB Program households will not need to reverify their eligibility to continue to receive the Affordable Connectivity Program benefit after the end of the transition period. USAC will conduct the reverifications and necessary de-enrollments for impacted households that were deemed qualified for the EBB Program through the National Verifier. USAC will also conduct the reverification and necessary de-enrollments for impacted households that were deemed qualified for the EBB Program through a service provider approved alternative verification process, if the service provider informed USAC that it will not continue using its approved alternative verification process for the Affordable Connectivity Program.
  7. The service provider consumer notification responsibilities about the upcoming program changes. The FCC directs: 
    • USAC to notify all households enrolled in the EBB Program about the upcoming program changes and also update the relevant websites to include information about these changes.
    • Service providers with EBB Program households to communicate with those households about the upcoming changes. At a minimum, this information will include: (1) the change in the program name to the Affordable Connectivity Program; (2) the effective date of December 31, 2021 for the new program; (3) the continued availability of their current subsidy amount during the 60-day transition period; (4) the beginning and end dates of the 60-day transition period; (5) the subsidy amounts available under the Affordable Connectivity Program after the 60-day transition period; (6) that the subscriber may switch service offerings at any time; and (7) that the subscriber will receive additional information if they are required to take any steps to retain any benefit after March 1, 2022.

Philadelphia Releases 2021 Digital Navigator Report and Factsheet

Research  |  City of Philadelphia

Philadelphia’s Digital Literacy Alliance launched a pilot project in 2020 to create a Digital Navigator program in Philadelphia (PA). Digital navigators are trusted guides who assist community members in internet adoption and the use of computing devices. Digital navigation services include ongoing assistance with affordable internet access, device acquisition, technical skills, and application support. The Philadelphia Digital Navigator Report and Factsheet 2021 highlights the outcomes of the first year of Philadelphia’s Digital Navigator program, shares best practices, and provides information about other noteworthy Digital Navigator programs across the country.

Broadband Service

The median American considers 50/5 Mbps as broadband

Roger Entner  |  Analysis  |  Fierce

In March 2021, Recon Analytics conducted a demographically representative survey of 1,000 Americans using internet and cell phones, asking them about their opinions and attitudes around universal access, funding mechanisms, conduct, and usage. When it comes to broadband in the US, Americans overwhelmingly support two ideas. First, they agree that fast broadband should be available to every American at prices they can afford. Second, when presented with options for subsidizing broadband for those who can’t afford it, Americans overwhelmingly agree that companies that benefit from more Americans being connected to the internet should help defray the cost of subsidizing broadband for consumers who can’t afford it. More than 78 percent of respondents agreed that broadband should be available to every American, with broad support across large parts of the US. Interestingly, Americans who do not have what they consider broadband are less supportive of the idea of broadband for all. This finding, mirrored in other studies, indicates that any broadband infrastructure program must include an educational component if the administration is serious about getting all Americans online. There is also significant disagreement on what is considered broadband. The median American considers 50/5 Mbps as broadband, while almost roughly 29 percent consider Gigabit speeds to be broadband.

[Roger Entner is the founder and analyst at Recon Analytics.]

Broadband Infrastructure

Announcement of Proposed Service Areas for NTIA's Broadband Infrastructure Program

The Broadband Infrastructure Program is a $288 million broadband deployment program directed to facilitate partnerships between a state, or one or more political subdivisions of a State, and a provider of fixed broadband service to support broadband infrastructure deployment to areas lacking broadband. In their applications, which are currently undergoing review, applicants indicated their projects' proposed service areas using census blocks. On December 6, NTIA published additional proposed service areas of applications undergoing review for funding through the Broadband Infrastructure Program. The additional proposed service areas were provided by applicants as part of the application submissions before the program’s 90-day application window closed on August 17, 2021 but were omitted in error from NTIA’s first announcement on October 4, 2021. Broadband service providers are invited to submit information about any services offered in the additional proposed service areas by December 21, 2021

Don’t Lose Sight of USDA’s Current ReConnect Funding Opportunity

Sean Stokes  |  Analysis  |  Keller & Heckman

This Beyond Telecom Law Blog entry highlights the current rural broadband funding opportunity presented by the $1.15 billion “ReConnect” program administered by the US Department of Agriculture’s (USDA) Rural Utilities Service (RUS). Under the Funding Opportunity Announcement for its third round of Reconnect funding (ReConnect III), the RUS will be awarding loans and grants to construct, improve, or acquire facilities needed to provide broadband service to rural areas. The application filing window opened on November 24, 2021 and closes on February 22, 2022. While the RUS ReConnect program has rigorous accounting, grant application and security requirements, it represents a significant, near-term rural funding opportunity, and may be well-suited to certain state and local governmental entities, cooperatives, tribal authorities, and broadband providers, as well as public-private partnerships.

State/Local

Iowa Utilities Board is sued over $23 million decision on LTD Broadband

Clark Kauffman  |  Iowa Capital Dispatch

A lawsuit filed by a major provider of broadband services alleges that a recent decision by the Iowa Utilities Board has prevented it from participating in the rollout of a $23 million expansion of broadband service for rural Iowans. LTD Broadband, a Las Vegas-based company with roughly 150 employees, owns and operates more than 2,500 communications towers in Iowa and six other states, and is suing the Iowa Utilities Board over the alleged delays. In 2019, the board designated the company as an “eligible telecommunications carrier,” or ETC, that could receive federal funds to support the development of rural and high-cost telecommunications services. In 2020, the Federal Communications Commission implemented the Rural Digital Opportunity Fund, designed to improve rural broadband availability throughout the nation. The FCC later announced that LTD was the winning bidder for more than $23 million in federal funding to help bring new broadband service to a substantial portion of Iowa. As part of the bidding process, the FCC had specified that the funding could not be provided until LTD received state approval for the expansion of LTD’s existing ETC designation. On May 7 of 2021, LTD filed an application to expand its ETC designation. In November, the board issued a ruling denying the expansion request, citing the company’s alleged failure to comply with the “minimal” regulations Iowa had already imposed upon it. LTD is now asking for judicial review and reversal of the board’s decision.

Hillsboro, Oregon’s HiLight internet service is years ahead of schedule

Emma Jerome  |  KOIN

When Hillsboro (OR) officials first announced the city-owned high-speed internet service in 2019, they thought it would take about 10 years to roll out. Now they said half of all addresses in Hillsboro will have access to HiLight between 2024-25. The service first launched to about 800 neighbors about a year ago, but officials have updated their plan to expedite the process. HiLight officials plan to complete the rollout by 2027. HiLight offers city residents 1 gigabit per second for $55 per month. Residents who qualify for low-income assistance can purchase that for as low as $10 per month. Originally, the City of Hillsboro planned to spend between $28 million and $32 million on the rollout. They now plan to spend $17 million more than that after securing an additional $14 million from the Gain Share program and $3 million from the federal American Rescue Plan. And when it is finally complete, it’s expected all 38,000 Hillsboro households will have access to this internet.

Platforms/Social Media

Instagram Head Adam Mosseri Testifies Before Congress

Anna Edgerton, Naomi Nix  |  Bloomberg

The executive who runs Instagram faced tough questions from US senators over whether the photo-sharing app puts profits before the well-being of young people. Members of the Senate Commerce consumer protection subcommittee asked Instagram’s Adam Mosseri about ads targeting young people, how the platform promotes inappropriate content and what legal options are available for users who suffered harm because of the social network. Mosseri pledged transparency, touted recent product changes and asked Congress to pass new regulations. “I want to assure you we do have the same goal: We all want teens to be safe online,” Mosseri said during the hearing. “This is an industrywide challenge that requires industrywide solutions and industrywide standards.” Many senators, however, rejected Mosseri’s conclusion. Sen Amy Klobuchar (D-MN) said Instagram’s parent company Meta was trying to keep kids addicted to its products through marketing aimed at increasing its digital advertising business despite widespread concern among parents. Mosseri replied that the company tries to make the network as “relevant” as possible while also investing in programs to maintain users’ safety. The testy exchange, and other pleas from lawmakers for Mosseri to understand the real-world harm his platform causes, is part of growing political backlash over the company’s handling of young users.

Spectrum/Wireless

How to fix an emerging 5G spectrum crisis

Robert McDowell, Mignon Clyburn  |  Op-Ed  |  Fierce

An unexpected perfect storm of public policy variables is gathering and it could cause America’s 5G spectrum pipeline to run dry by year’s end. Under the leadership of newly-confirmed Chairwoman Jessica Rosenworcel, our former agency, the Federal Communications Commission, is currently winding down a spectrum auction that will supply lifeblood to America’s emerging 5G ecosystem while generating nearly $22 billion in federal revenue. Unfortunately, this is the last scheduled auction of its kind. At the same time, infighting between the FCC and Federal Aviation Administration (FAA) has frozen 5G operations in a recently auctioned parcel of airwaves, the “C-band,” due to concerns over alleged harmful interference to aircraft electronics. Furthermore, the recently signed infrastructure law set aside other precious spectrum for two years of study. Wireless carriers had been counting on these frequencies to help the U.S. win the global race to 5G and close the digital divide. But with two tranches of critical spectrum suddenly sidelined, America has created for itself a perilous spectrum gap. The FCC must quickly refill the spectrum pipeline at this crucial moment in the global competition for technological leadership. Let’s promote essential infrastructure, fix a supply chain gap, close the digital divide and generate revenue for taxpayers in the process. Any hesitation will stunt America’s growth and hand our opponents a strategic advantage.

[Mignon Clyburn, a Democrat, served as a commissioner of the FCC from 2009 to 2018, as Acting FCC Chair in 2013 and as co-chair of the Biden-Harris Innovation Transition Team. Robert McDowell, a Republican, served as a commissioner of the FCC from 2006 to 2013, and is a partner at Cooley LLP and a senior fellow at Hudson Institute.]

Privacy

Verizon overrides users’ opt-out preferences in push to collect browsing history

Jon Brodkin  |  Ars Technica

Verizon is automatically enrolling customers in a new version of a program that scans mobile users' browser histories—even when those same users previously opted out of the program when it had a different name. The carrier recently announced changes to its "Verizon Selects" program along with a new name. "Verizon Custom Experience Plus is the new name of our Verizon Selects program," Verizon said in a FAQ. The company is ignoring the previous opt-out preferences for at least some customers by enrolling them in "Custom Experience," which collects browser and app-usage history but doesn't use device location data and other personal information collected in "Custom Experience Plus." Verizon says it does not sell the information collected in either version of Custom Experience and that the program "no longer supports third-party advertising." But Verizon does share the data with "service providers who work for us" and says it uses the data to "personalize our communications with you, give you more relevant product and service recommendations, and develop plans, services, and offers that are more appealing to you. For example, if we think you like music, we could present you with a Verizon offer that includes music content or provide you with a choice related to a concert in our Verizon Up reward program."

Ownership

Broken Promises: Media Mega Mergers and the Case for Antitrust Reform

Research  |  Writers Guild of America

Shining a light on failed antitrust policy through a review of five mega mergers in the media and telecommunications industry: Comcast and NBCUniversal; AT&T and DirecTV; AT&T and Time Warner; Charter, Time Warner Cable and Bright House; and Disney and Fox. Each case study details the history and aftermath of these mergers, contrasting the companies’ promises of consumer benefits and pro-competitive outcomes with the post-merger realities, including higher prices, reduced choices, and harms to writers. The report concludes with policy recommendations to reform the merger review process and increase antitrust enforcement efforts:

  • Codify an alternative to the consumer welfare standard that clearly prioritizes the maintenance of competitive market structures for consumers, competitors, and new entrants.
  • Reintroduce structural presumptions and bright-line rules in vertical and horizontal mergers, including a presumption against dominant firms acquiring nascent or potential competitors. Shift the burden of proof onto merging parties, minimize weight given to “efficiencies” arguments, and eliminate the use of behavioral conditions in merger approvals.
  • Lower barriers to prove antitrust violations including greater deference to direct evidence of market power or anticompetitive effects, and establish that erroneous non-enforcement is a greater threat to competition than erroneous enforcement.
  • Conduct regular merger retrospectives and market investigations. Such investigations must allow for corrective measures up to and including structural separations and unwinding mergers proven anticompetitive after the fact.
  • Review effects on workers in every merger and market investigation. Antitrust law and rules should include specific guidance for evaluating labor market effects and monopsony power.
  • Enhance enforcement against abuses of dominance such as self-preferencing, discriminatory conduct, tying, and predatory pricing.
  • Increase funding for antitrust enforcers and empower them with clear jurisdiction to regulate anti-competitive behavior in concentrated markets.

Internet Governance

How Biden can make his internet freedom agenda a success

Jessica Brandt  |  Analysis  |  Brookings

The launch of President Biden's Alliance for the Future of the Internet has now been delayed after civil society activists and even some officials in the US government raised concerns that the new initiative would draw scarce resources away from existing fora dedicated to the advancement of internet freedom, deepen distrust between like-minded actors, and undermine the digital rights of those who live in repressive societies. The decision to pause the alliance’s launch offers the Biden administration an opportunity to reconsider the proposal and to better ground it in existing human rights norms. If established thoughtfully, the alliance could play an important role in pushing back on autocratic efforts to reshape the internet into an instrument of state control and in promoting an affirmative, positive agenda for internet governance in service of democratic values. By delaying the launch, the administration has created an opportunity to address well-founded concerns among civil society that the initiative risks undermining the very principles it seeks to promote. With that in mind, here are three ways that the administration can ensure that the Alliance for the Future of the Internet is a success.

[Jessica Brandt is policy director for the Artificial Intelligence and Emerging Technology Initiative at the Brookings Institution and a fellow in the Foreign Policy program’s Center for Security, Strategy, and Technology.]

Industry News

The End is Coming for Telco Broadband Subscriber Losses, But Cable Will Do Just Fine

Joan Engebretson  |  telecompetitor

After years of broadband subscriber losses, larger telecom companies are poised to see subscriber gains in the 2023 to 2024 time frame, according to researchers at investment bank Cowen. This will occur as the telecom companies complete “record-setting” fiber broadband deployments. But the cable companies’ broadband market share will decline only slightly, from 60 percent today to 58 percent in 2027, the researchers argue. Meanwhile, the size of the broadband market will increase. The researchers estimate that the telcos will build broadband to 38 million homes by 2026 when they will have fiber broadband available to 80 million homes. By 2025, Cowen expects 75 percent of net broadband additions to be served by fiber-to-the-home. The researchers also note that cable infrastructure supports an “affordable pathway” to 10 Gbps speeds to compete with fiber broadband and that the total addressable broadband market will expand as broadband becomes increasingly critical and as $130 billion or so in government funding becomes available for broadband. The researchers predict 97 percent broadband take rates for occupied homes (90 percent of total homes) by 2027.

AT&T forecasts industry-wide investment

Martha DeGrasse  |  Mobile World Live

AT&T CEO John Stankey forecast a banner year for infrastructure investment in 2022 and told investors he expects the operator to complete planned asset sales despite protestations by some US politicians. Stankey predicted the wireless industry will invest heavily in infrastructure in 2022 due to the availability of C-Band spectrum and new air interfaces. “This is going to be a phenomenal year in terms of reinvestment back into infrastructure in the US on behalf of the industry in total”, Stankey projected. He added AT&T plans to increase investment, noting opportunities in building “more robust wireless networks” in rural areas to take advantage of government broadband subsidies. AT&T estimated 2021 capital expenditures at $17 billion: it previously stated the figure will rise to $24 billion after it completes a sale of WarnerMedia to Discovery. Stankey believes the combination will proceed according to plan, despite a recent call by politicians for close scrutiny. The AT&T chief also noted a recent move by Amazon Web Services to provide private 5G services to enterprises sounded like an appropriate solution for business customers which do not need to support mobile devices beyond their own sites, adding the service could likely outperform Wi-Fi.

Policymakers

FCC Chair Jessica Rosenworcel's success was a long time coming

Benjamin Din  |  Politico

Federal Communications Commission Chair Jessica Rosenworcel was reconfirmed December 7 by a 68-31 vote to another five-year term at the agency, but that success didn’t come from out of the blue. She’s been working the phones for a while now. Immediately after President Joe Biden won the 2020 election, Rosenworcel began making calls. She spoke to key Democrats like Sen Joe Manchin (D-WV) and Rep Anna Eshoo (D-CA). She also reached across the aisle to Republicans like Sen Roger Wicker (R-MS), who voted to confirm her. Her calendar records, obtained through a public records request, showed that Rosenworcel held more than 40 private conversations with lawmakers between the election and the end of April 2021.

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Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Grace Tepper (grace AT benton DOT org) — we welcome your comments.


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Kevin Taglang

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