Wednesday, April 6, 2022
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Three Data Points to Help Plan for Infrastructure Act Broadband Funding
Impact of Modernization on the E‐rate Competitive Bidding Process
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As policymakers begin to plan how to use Infrastructure Investment and Jobs Act (IIJA) funds to increase broadband connectivity, there are three important data points from two recent surveys to keep in mind:
- Some 32% of households are subscription vulnerable, that is, they struggle to maintain service and have a very difficult time affording service.
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Only 18% of cellphone-only respondents were “very satisfied” with their online access for activities such as school or work, activities that moved online during the COVID-19 pandemic.
- Some 35% of households with no internet connectivity were largely unable to use outside resources (e.g., friends or community organizations) for “proxy” internet use during the pandemic.
These data points offer “do’s” and “don’ts” for broadband planners and other decisionmakers:
- Do not think that getting people online is a one-time transaction; prepare for the long-term to provide resources to keep people online.
- Do not expect those relying only on smartphones to effectively engage online with educational or health resources; have laptop or tablet computer distribution programs in place.
- Do not underestimate the challenge, given how many low-income people have very limited internet experience; prepare to provide them with one-on-one help.
After receiving tens of millions from federal government for internet upgrades, big telecom companies ask Wisconsin for millions more
Big telecommunications companies including Frontier and AT&T are asking the state for millions in the most recent round of broadband expansion grants, according to the list of applications submitted to the Wisconsin Public Service Commission. Many of these companies have already received tens of millions from federal programs to improve service in Wisconsin and across the country. Critics are wary of giving them more public cash. “My fear is that companies like Frontier, Charter and AT&T will simply use this money to substitute for their existing capital expenses,” said Barry Orton, a professor emeritus of telecommunications at the University of Wisconsin-Madison. “As they have multiple times in the past, they could cherry-pick service areas based on revenue expectations, leaving their less lucrative Wisconsin customers unserved and underserved yet again.” In the current grant round in Wisconsin, Frontier, which declared bankruptcy in 2020 and is being sued by the Federal Trade Commission for deceptive business practices, is asking for more than $20 million. The company has already received nearly $185 million from the federal government to upgrade its internet service in Wisconsin. Frontier is widely reviled for providing poor service.
The Federal Communications Commission’s Enforcement Bureau achieved a settlement with Windstream Communications to resolve its investigation into the company’s practices for determining rural rates and retention of Rural Health Care Program (RHC) documents. To resolve this matter, Windstream will pay a settlement amount of $1,204,445.24, which includes a $200,000 civil penalty, and implement enhanced compliance measures in connection with its participation in the RHC Program. The Enforcement Bureau’s Fraud Division investigation found that Windstream failed to use any of the three rate-setting methods available to service providers under FCC rules, instead opting to use its own methods to prepare bids and seek Universal Service Fund (USF) support. Windstream was not able to provide the FCC with sufficient documents to demonstrate the processes used to set its rural rates. Through its investigation, the Bureau determined that Windstream received over $1 million in improper payments from the USF related to rural rate violations in connection with services provided in Funding Year 2017 through Funding Year 2020. The company will now repay that entire amount to the Universal Service Fund.
To receive E-Rate support, applicants must follow specific procedures established by the Federal Communications Commission and use an online portal called EPC. Applicants use the EPC system to notify vendors of Requests for Proposals (RFPs), report the results of their local competitive bidding process, and submit funding requests to USAC, the E‐rate program administrator. The purpose of this white paper is to provide data and applicant feedback about the performance of the current system. Data transparency was emphasized when the FCC updated the E‐rate program in 2014. The FCC required that winning bid information be made public, including names of winning vendors, unit pricing, quantities, model numbers, and other details about the goods and services being delivered with support from the E-rate program. The FCC’s stated intent was to increase competition and drive down prices. Analyzing the publicly available bidding information, we can now see the results. The level of competition has increased significantly while the price of goods and services has dropped dramatically. From 2017 to 2021:
- E‐rate applicants collectively received 419,972 bids and awarded 144,625 contracts.
- The number of proposals received per contract increased 26% from 2.57 to 3.23.
- The percentage of contracts awarded based on less than two bids dropped from 41% to 25%.
- The median price per megabit paid by K‐12 schools dropped 71% from $4.80 to $1.39.
- The average price per wireless access point dropped 49% from $1,414 to $716 per unit.
- The portion of requests tied to non‐negotiated contracts dropped to a record low of 3%.
Dish Network has been quietly building out its new cellular networks and plans to launch in 25 major markets and over one hundred smaller markets before June 2022. This company is shooting to stay on track for its commitment to the Federal Communications Commission to cover 20% of the US population by this summer and 70% by June 2023. The company is running about six months behind its hoped-for schedule but says it is catching up. The company says that it will have the most advanced network in the country, which makes sense since everything will be new. Dish still says that it intends to be ‘disruptive’ in its cellular pricing. Boost Mobile’s plans all include unlimited voice and text and vary by the amount of broadband purchased. The company sells 1 GB of data for $10 per month and 10 GB for $35 per month. The most expensive product is 35 GB of cellular data plus 30 GB of hotspot tethering for $60 per month. This is all good news for consumers. But don’t expect to see anything other than cellular ads when you watch a sporting event or popular show this fall. We’re likely to see a cellular advertising war like nothing we’ve seen before. It’s fairly obvious that in a market with 95% cellphone penetration not all of these companies are going to be winners. The companies with the most to lose are Verizon and AT&T – so they’ll advertise non-stop as well.
New investments flooding partisan media platforms are starting to restructure the US internet business around the nation's deepening political divide. For years internet theorists have warned of the "splinternet," a breakup of the global internet into regions governed by different rules and laws. Something like that is now starting to happen within the US, splitting the online world into red and blue sectors. Different US political bents have reacted to the current information environment in radically different ways. Progressives are focused on making sure that the existing media and online platforms crack down on misinformation. Conservatives increasingly feel disenfranchised by media from mainstream news outlets to social platforms and have begun to invest in alternatives. Media companies and online platforms in the past have thrived by serving as big an audience as possible without regard to political bent. Yet as the business model for internet media shifts towards direct relationships with paying customers, companies are placing less value on scale for its own sake and more on products that engage true believers. As this trend continues, companies that have long positioned themselves as apolitical will face overwhelming pressure to choose sides.
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Grace Tepper (grace AT benton DOT org) — we welcome your comments.
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