Daily Digest 7/12/2024 (Broadband Permitting)

Benton Institute for Broadband & Society
Table of Contents

Digital Equity

Public Perspectives: Digital Equity at Work  |  Read below  |  Rachel Unruh  |  Analysis  |  National Skills Coalition

Broadband Funding

FCC Announces Certain RDOF Census Block Groups Are Eligible for Other Funding Programs  |  Read below  |  Public Notice  |  Federal Communications Commission
NTCA CEO Shirley Bloomfield Remarks at Media Institute  |  Read below  |  Shirley Bloomfield  |  Speech  |  Media Institute

Infrastructure

Important Ideas to Streamline Broadband Permitting and Support Internet for All Deployments  |  Read below  |  Jill Springer  |  Analysis  |  National Telecommunications and Information Administration

Emergency Communications

Beryl kicks U.S. telecom companies' hurricane recovery plans into high gear  |  Read below  |  Dan Jones  |  Fierce

Network Management

The 2024 AT&T Outage  |  Read below  |  Doug Dawson  |  Analysis  |  CCG Consulting

Platforms/Social Media

Researchers have learned plenty about misinformation and how it spreads. But they’re still struggling to figure out how to stop  |  New York Times

AI

Experts Warn Senators AI is Upping the Urgency for Federal Privacy Law  |  Senate Commerce Committee
OpenAI promised to make its AI safe. Employees say it ‘failed’ its first test.  |  Washington Post

Company/Industry News

Fixed wireless trounces cable in customer loyalty metrics, says Recon Analytics  |  Read below  |  Linda Hardesty  |  Fierce
One of Verizon’s prepaid brands gets a 'Total' new look  |  Fierce

Stories From Abroad

Germany to Strip Huawei From Its 5G Networks  |  New York Times
Elon Musk’s X Hit by EU Charges Over Blue Checkmarks  |  Wall Street Journal
Today's Top Stories

Digital Equity

Public Perspectives: Digital Equity at Work

Rachel Unruh  |  Analysis  |  National Skills Coalition

A notable 92% of jobs today require digital skills, but one-third of workers don’t have the foundational digital skills necessary to enter and thrive in today’s jobs. Closing this digital skill divide leads to higher pay, better business outcomes, and benefits to local economies. America needs a comprehensive policy strategy to close the digital skill divide. The National Skills Coalition (NSC)’s Digital Equity @Work campaign calls on state and federal policymakers to guarantee foundational digital skills for all, lifelong upskilling for current workers, and rapid re-skilling for those who’ve lost their job. Given the economic payoff of building digital skills, it’s not surprising that nearly two-thirds of voters (63%) would take advantage of an opportunity to build their digital skills to get a better job or advance in their career if offered to them. Amidst high demand for digital upskilling, 64% of voters believe that a serious problem facing America’s workers is lack of access to training programs that allow them to upgrade their skills to keep up with changing technologies in the workplace.

Broadband Funding

FCC Announces Certain RDOF Census Block Groups Are Eligible for Other Funding Programs

Public Notice  |  Federal Communications Commission

The Federal Communications Commission (FCC) announces that certain Rural Digital Opportunity Fund (RDOF) census block groups (CBG) are now eligible for other funding programs. Charter has informed the FCC that they will not fulfill their commitment to offer voice and broadband service to certain additional CBGs within their RDOF supported service areas in Michigan, Missouri, Oregon, and Wisconsin. Co-Mo Comm has also notified the Commission that it will not fulfill its commitment to offer voice and broadband service to certain CBGs within its RDOF-supported service area in Missouri. Coleman County Telephone Cooperative has notified the Commission of its decision to withdraw from the RDOF support program in all the CBGs covered by its authorized winning bids in Texas. The carriers will be subject to penalties for their defaults. We notify stakeholders that the relevant census blocks are eligible for funding from other federal and state funding programs subject to the rules of the other programs, furthering our responsibility to coordinate with other agencies to maximize the deployment of high-quality broadband service across the United States.

NTCA CEO Shirley Bloomfield Remarks at Media Institute

Shirley Bloomfield  |  Speech  |  Media Institute

Shirley Bloomfield, CEO of NTCA – The Rural Broadband Association, discussed the importance of rural broadband to small-town America and issues of concern to community-based broadband operators, including the Universal Service Fund and the Broadband Equity, Access, and Deployment Program (BEAD), at a Communications Forum luncheon at the St. Regis Hotel in Washington, D.C., on July 10, 2024. "I have to highlight what I think has been the most successful rural broadband initiative that has ever existed that flies a little bit under the radar. And that has been the federal High-Cost universal service program," said Bloomfield. "Universal service is the reason the small rural providers, like the ones who belong to our association, have made the kind of progress where over 80 percent of their customers have access to speeds that are comparable to what we are seeking in these new grant programs."

Infrastructure

Important Ideas to Streamline Broadband Permitting and Support Internet for All Deployments

Jill Springer  |  Analysis  |  National Telecommunications and Information Administration

High-speed Internet service connects and builds communities, accelerates economic progress, and enhances public service capabilities. Installing broadband infrastructure can be complex due to permitting processes and regulations that may influence the availability of public rights-of-way, poles, conduits, ducts, and other necessary facilities. Navigating federal, state, and local permitting requirements may pose challenges for National Telecommunications and Information Administration (NTIA) grantees and subgrantees. As part of our ongoing technical assistance, NTIA will highlight key areas where states and territories can streamline permitting processes to more efficiently expand high-speed Internet service to everyone in America. Key focus areas are:

  • Promote dig once policies to reduce impacts of deployment.
  • Promote fair and affordable access to utility poles.
  • Coordinate with federal, state, and local transportation agencies to provide broadband right-of-way access.
  • Work with public and private railroad operators to provide broadband right-of-way access.
  • Encourage streamlining of local, state, and regional permitting processes.

Emergency Communications

Beryl kicks U.S. telcos' hurricane recovery plans into high gear

Dan Jones  |  Fierce

Hurricane Beryl, the first hurricane of the 2024 season to hit the U.S, spiraled 80 mile per hour winds through Houston, Texas, and is now heading northeast and beyond. More than 2 million people in Texas are without power. There are reports of outages on the AT&T and Verizon cellular networks in Texas in the wake of storm, as well as disruptions to Internet service providers such as Xfinity. Here’s what’s going on with the big three mobile operators:

  • AT&T: AT&T teams are “working round the clock” and will provide updates as the recovery work progresses, according to an AT&T spokeswoman.
  • T-Mobile: T-Mobile said that it had been been providing Beryl updates on its newsroom and will continue to post updates as restoration continues.
  • Verizon: Despite the trouble caused by Beryl. Verizon said that its networks “are primed to maintain connectivity even in the face of extreme weather conditions, such as hurricanes.”

Network Management

The 2024 AT&T Outage

Doug Dawson  |  Analysis  |  CCG Consulting

On February 22 AT&T had a massive cellular outage. Ookla’s service Downtector said it recorded over 1.8 million reports of customer problems during the outage event, making this the most widespread outage since a big T-Mobile outage in June 2020. The biggest immediate concern is always 911 and emergency services. Many local 911 centers issued an alert about the problem and warned people to use alternate ways to reach 911. But these alerts are largely worthless to somebody connected to AT&T on a smartphone since it’s unlikely they’d get the alert. AT&T said that the outage was due to “the application and execution of an incorrect process” during a network expansion. Basically, human error. This is one of the big drawbacks of a modernized and centralized network. There is always going to be human error.

Company/Industry News

Fixed wireless trounces cable in customer loyalty metrics, says Recon Analytics

Linda Hardesty  |  Fierce

According to survey data from Recon Analytics, the net promoter scores of Verizon and T-Mobile for their fixed wireless access (FWA) broadband absolutely demolish the net promoter scores of Comcast and Charter for their hybrid fiber coax (HFC) broadband services. “FWA’s numbers are off the chart,” said Recon Analytics principal Roger Entner. However, he cautioned that there is a “selection bias” in the data because with FWA, people do their own installation, and if they aren’t happy with the service they can return the gear within three days. NPS scores are a big deal. They’re closely tracked by management teams, driving the compensation of mid- and senior-level executives. As such, it drives product, pricing, marketing and investment decisions of operators, with these decisions ultimately driving market shares.

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Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org), Grace Tepper (grace AT benton DOT org), and Zoe Walker (zwalker AT benton DOT org) — we welcome your comments.


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Kevin Taglang

Kevin Taglang
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Benton Institute
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