Tuesday, September 3, 2024
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A Sustainable Path Toward Digital Equity Must Prioritize Broadband Affordability Assistance
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Tablets Connect Prisoners—at a Steep Price.
USA Fixed Broadband Reliability Experience
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The process of creating effective, pro-consumer policies is often filled with opportunities, challenges, and ambiguity. The process has been no different for the Federal Communications Commission’s Affordable Connectivity Program (ACP), which allowed 23 million low-income households an opportunity to reliably connect to affordable high-speed internet. Unfortunately, due to the inaction of Congress, the program expired at the end of May and left those households with band-aid, temporary solutions to meet their critical connectivity needs. The failure to fund the ACP in the short-term is shameful and impacts low-income households the most, but it also puts the efficiency of broadband deployment and broadband adoption programs at risk. And while the resultant harms cannot be undone, they can be rectified if swift Congressional action is taken to restore the ACP.
In prisons and jails across the country, a bulky tablet enclosed in a screwed-on plastic case has become the hottest new device. Featuring limited online access, the tablets allow incarcerated people to make calls, send messages and watch movies from their cells. They also give prison telecommunication companies and correctional facilities another source of revenue when profits from phone calls, which have long been the industry’s principal business, are getting squeezed. In July, the Federal Communications Commission voted to slash the rates and fees that companies can charge for prison or jail phone calls and impose price caps on previously unregulated video calls. The rules, which will take effect next year, also outlaw site commissions, which are clauses in contracts that give a correctional facility or agency a portion of the revenue from calls. At large jails, a 15-minute phone call that previously could have cost more than $11 will now be at most 90 cents. The new caps will save incarcerated people and their friends, families and legal teams $386 million, according to the FCC. The new FCC rules regulate voice and video calls—whether they are made through wall phones or tablets—but not other services available on tablets, which companies have distributed in hundreds of jails and prisons over the last decade. Educational content on the devices is usually free, but e-messaging, music, ebooks and movies can cost prisoners significantly more than they would outside of confinement. While the FCC decision will prohibit site commissions from voice- and video-call revenue, correctional facilities and agencies can continue receiving portions of revenue from the e-messaging, entertainment and equipment that companies sell through their tablet programs. Securus Technologies and ViaPath Technologies, the two biggest providers of prison phone and tablet programs, say that by providing safe access to digital services, they enrich the lives of incarcerated people and improve the environment within facilities. Some advocates for prisoners say that tablet programs, like the phone-calling services before them, are exploitative because they charge high prices to incarcerated people, who often have almost no income and cannot choose between providers.
With home working becoming ubiquitous, along with internet gaming and video streaming, a stable and dependable network is more important than ever. Alongside price, reliability is the key metric driving consumers’ decisions when choosing an internet connection—lightning-fast marketed speeds are irrelevant without a stable connection to use them. This report uses Opensignal’s new Broadband Reliability Experience metric to quantify the real-world experience of our U.S. fixed broadband users. Key findings include:
- Spectrum has the highest national score for Reliability Experience—741 points on 100-1000 scale.
- Verizon is the top scoring telecom provider, over 100 points below Spectrum.
- Xfinity and Spectrum win all of their head-to-head matchups, each triumphing over Verizon, AT&T and T-Mobile.
- Verizon outperforms T-Mobile in locations where their shared service areas.
Render Networks is itching to get in on the Broadband Equity, Access and Deployment (BEAD) action, especially as deployment costs are going up. The company is hearing concern from state broadband offices that “there’s a real possibility that some of these firms could walk away from money because they just don’t see a way to actually execute against the constraints and still meet all the cost conditions.” Render’s bread-and-butter is a digital construction management platform that aims to automate many of the manual construction processes that go into broadband deployments. Whatever the method may be, Render can serve up a “highly ordered and sequenced set of work tasks,” taking into account the materials and construction crews that are “actually available to do that work,” Laudati said.
The New Mexico Office of Broadband Access and Expansion (OBAE) announced that it has awarded more than $40 million in state grants to internet service providers, telephone cooperatives, pueblos and a tribal company to deploy broadband across the state. Grant recipients include seven entities, some of which will handle multiple projects. The grants are being released through the state’s Connect New Mexico Fund. This $70 million state-led broadband grant program is designed to expand high-speed internet access and deploy infrastructure to unserved and underserved communities. An underserved area is one that has access to a broadband connection less than 100 download/20 Mbps upload. The grantees are:
- Comcast Corporation
- Resound Networks
- Valley Telephone Cooperative
- Penasco Valley Telephone Cooperative
- Picuris Pueblo
- San Ildefonso Services
- Isleta Pueblo
A digital equity grant awarded to Internet2 will be used to enhance the capabilities of Alaska Native, Native Hawaiian, and Tribal libraries. Internet2 is a nonprofit community of more than 2,000 organizations that works to provide advanced technologies that are oriented for research and education. The two-year, $249,994 Institute of Museum and Library Services (IMLS) grant, which was funded by the Laura Bush 21st Century Library Program, will enable the Internet2 Community Anchor Program to “scale the adoption” of the Toward Gigabit Libraries toolkit in these libraries, according to the announcement. The Toward Gigabit Libraries program was initially funded in 2015 and expanded in 2020 through previous IMLS grants.
Cambium Networks announced a strategic collaboration with QUILT, NODE Networks, TMA Technology Solutions, and ComEd to enhance digital equity in underserved communities across Chicago as part of QUILT’s Broadband Access for Brighter Futures Program. The program will deploy a 401-mile fiber network across Cook County and the South Side and West Side of Chicago, incorporating 30 strategic interconnection points and additional fiber capacity construction. ComEd will provide access to its extensive middle-mile infrastructure benefiting 24 communities and over 440,000 households. NODE Networks will utilize this infrastructure to deliver last-mile connectivity. This team effort highlights the transformative power of strategic partnerships in addressing critical infrastructure needs and promoting digital inclusion.
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org), Grace Tepper (grace AT benton DOT org), and Zoe Walker (zwalker AT benton DOT org) — we welcome your comments.
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