The US needs a broadband reboot

The reality of the ongoing COVID pandemic means that many of us must continue to work virtually, enter classrooms remotely, and engage with the world through broadband internet service. From a recent Consumer Reports American Experiences Survey, we know that four-fifths of Americans now believe that access to broadband is as vital as electricity and running water. And while the high cost is a factor in many households — including so many of the most financially vulnerable, with nearly half of low-income households lacking connectivity — there are other factors holding back reliable access as well. Part of the reason why the United States is falling behind the world on broadband internet connectivity is a lack of competition and adequate coverage. We can and must ensure that broadband is available, accessible, and affordable for all Americans. We need a national commitment to reliable broadband access from our leaders and lawmakers who supply the infrastructure — and we need cable companies to step up to do their part, too. Short-term “special offers” extended during a pandemic from these same companies that haven’t prioritized connecting every community should not be seen as a sufficient fix. 

[Marta L. Tellado is president and CEO of the nonprofit Consumer Reports]