Here's How the Infrastructure Investment and Jobs Act Will Make it Easier to Shop for Broadband Service

On November 14, 2022, the Federal Communications Commission adopted new rules requiring broadband internet service providers to display, in the form of labels, information regarding their service plans. The goal is to provide information that empowers consumers to choose services that best meet their needs and match their budgets and ensures that they are not surprised by unexpected charges or service quality that falls short of their expectations. Here we look at the FCC's new requirements and next steps in improving consumer access to clear, easy-to-understand, and accurate information that is central to a well-functioning marketplace and encourages competition, innovation, low prices, and high-quality services. (Once final regulatory steps are completed, these rules will likely become effective by the end of 2023.)