T‑Mobile Q4 and FY 2022 Results
February 1, 2023
T-Mobile US reported fourth-quarter and full-year 2022 results, delivering industry-leading postpaid service revenue and cash flow growth in 2022, enabling the Un-carrier to begin shareholder returns earlier than planned. T-Mobile further extended its fame for value while translating its 5G lead into overall network leadership for the first time, resulting in the company’s lowest ever annual postpaid phone churn along with industry-best and record high postpaid account, postpaid customer and broadband customer growth in 2022. T-Mobile's fourth quarter and overall FY 2022 results, as related to broadband, are as follows:
- Postpaid net account additions were 314 thousand in Q4 2022 and reached a record 1.4 million for 2022;
- Postpaid net customer additions were 1.8 million in Q4 2022 and reached a record 6.4 million for 2022, above the high end of the company’s most recently increased annual guidance range of 6.2 to 6.4 million;
- Postpaid phone net customer additions were 927 thousand in Q4 2022 and 3.1 million for 2022. Postpaid phone churn in Q4 2022 of 0.92% improved 18 basis points year-over-year, and 2022 churn of 0.88% improved 10 basis points year-over-year;
- Prepaid net customer additions were 25 thousand in Q4 2022 and 338 thousand for 2022. Prepaid churn was 2.93% in Q4 2022, and 2022 churn of 2.77% was the lowest in company history;
- High-Speed Internet net customer additions were 524 thousand in Q4 2022 and 2.0 million for 2022. T-Mobile ended the year with 2.6 million High-Speed Internet customers;
- Total net customer additions were 1.8 million in Q4 2022 and reached a record 6.8 million for 2022. The total customer count increased to a record high of 113.6 million;
- Ookla: In its Q4 Speedtest Global Index Market Analysis of mobile providers, T-Mobile’s overall network performance swept the competition and placed first in all categories while its 5G network repeated major wins in: Overall Network Performance: Fastest mobile operator in the US, lowest multi-server latency, most consistent network, the best place to stream video.
T‑Mobile Delivers Industry‑Leading Customer, Postpaid Service Revenue and Cash Flow Growth in 2022, Strong 2023 Outlook