Atlantic, The

Long before the coronavirus pandemic, the tech industry yearned to prove its indispensability to the world. Its executives liked to describe their companies as “utilities.” They came by their self-aggrandizement honestly: The founding fathers of Big Tech really did view their creations as essential, and essentially good. In recent years, however, our infatuation with these creations has begun to curdle.

Amid so much highly visible dysfunction in the American response to the coronavirus, it’s worth appreciating the internet as an unsung hero of the pandemic. It has stayed on because people out there are keeping it on. The internet’s performance is no accident, but rather the result of long-term planning and adaptability, ingenuity and hard work—and also some characteristics that have become part of the personality of the internet itself.

The ordinary laws no longer govern. Every day, new rules are being written to deal with the crisis. We are living under an emergency constitution invoked by Facebook, Google, and other major tech platforms. In normal times, these companies are loath to pass judgment about what’s true and what’s false. But lately they have been taking unusually bold steps to keep misinformation about COVID-19 from circulating. As a matter of public health, these moves are entirely prudent.