Benton Institute for Broadband & Society

The Senate Commerce Committee's Subcommittee on Consumer Protection, Product Safety, and Data Security convened a hearing to hear from former Facebook employee Frances Haugen. Recent Wall Street Journal investigations have revealed troubling insights regarding how Instagram affects teenagers, how it handles children onto the platform, and other consumer protection matters related to Facebook. In prepared testimony, Haugen said:

At least 42 million people do not have adequate Internet access to learn and work remotely, or effectively take advantage of telemedicine in the United States. One out of seven children lacks Internet access at home, increasing to nearly a third of households with an annual income of less than $20,000.

As you might imagine, we thought there would be exciting news to share today about broadband. Not so much. As we wait for a vote on the Infrastructure Investment and Jobs Act (could it come today?

This year, the Benton Institute for Broadband & Society celebrates our 40th year of protecting democratic values and championing a communications system that works for everyone. Our values of access, equity, and diversity remain the same. But we’ve advanced our mission with the times. We began as an institution focused on the public interest issues raised by emerging communications technologies and on championing long-term public policy solutions to address these issues.

This week, the Department of the Treasury released guidance for the Coronavirus Capital Projects Fund program established by the American Rescue Plan Act of 2021.

In less than three months, nearly 800,000 low-income people who receive telephone subsidies through the Universal Service Fund's Lifeline program will be negatively impacted by changes scheduled to go into effect at the Federal Communications Commission on December 1, 2021. The FCC needs to change course and help more Americans keep connected to communications services that are essential to navigate the ongoing public health and economic crisis. Most importantly, the FCC should act swiftly and hit the pause button on the 2016 plan to zero-out support for voice-only services.

As the Infrastructure Investment and Jobs Act awaits a vote in the House of Representatives later this month, a debate over the future of the Federal Communications Commission's Universal Service Fund (USF) is already starting. Provisions in the infrastructure bill call for the FCC to quickly complete an evaluation of how the legislation will impact how the FCC's achieves the goal of deploying broadband to all Americans. Congress wants to know how the FCC can be more effective in achieving this goal. One brewing USF issue is how we pay for it.

The sad fact is that America’s news and information ecosystem is eating away at our democracy.  And we are not paying attention, partly because neither traditional nor new media are living up to their responsibility to cover the issue. They’re not about to discipline themselves. (And how laughable it is to see expensive ads from Facebook saying that it supports updating internet regulations when, of course, they will fight to the death anything resembling real public interest oversight.) The larger point here is that successful self-government depends upon a well-informed citizenry.

Millions of Americans struggle to pay for fast internet service, or find that it’s not available where they live, a new Consumer Reports survey shows. The nationally representative survey of 2,565 adults (PDF), conducted in June of this year, adds urgency to debates over broadband infrastructure and competition, according to consumer advocates.

This is a historic time for broadband investment. The COVID-19 pandemic has exposed the high costs of being offline. In response, Congress, over the past year, passed two laws—the Consolidated Appropriations Act and the American Rescue Plan—with an unprecedented amount of funding devoted to promoting digital equity. Communities should be engaged now to help craft long-term connectivity goals and ensure that diverse voices are part of the discussion—and that’s our job.