Boston Consulting Group

This report identifies solutions and best practices to accelerate internet adoption through sponsored-service programs. These recommendations are critical to achieving educational equity and minimizing the risks of the digital divide—including income loss and economic exclusion—for the duration of the pandemic and beyond. As the government pursues additional education and low-income-support programs, the lessons from sponsored-service programs are applicable more broadly.

How did stakeholders respond to school closings and the digital divide --  and what lessons can be learned from those efforts to close the digital divide going forward? This report highlights case studies at the state, city, and school district level and concludes that there are three key steps in the still unfinished endeavor of closing the K–12 digital divide during the pandemic.

A full 15 to 16 million public school students across the US live in households without adequate internet access or computing devices to facilitate distance learning. Almost 10% of public school teachers (300,000 to 400,000) are also caught in the gap, affecting their ability to run remote classes. The 32-page report, Closing the K–12 Digital Divide in the Age of Distance Learning, fixes a one-year price tag of at least $6 billion and as much as $11 billion to connect all kids at home, and an additional $1 billion to close the divide for teachers.