Consumers Union

Consumers Union urged Senate Commerce Committee members to press newly-appointed Federal Communications Commission Chairman Ajit Pai to explain his agenda on key consumer issues. In a letter to the Committee, the group outlined concerns regarding the Chairman’s plans for critical consumer protections, including net neutrality and broadband privacy rules. The letter also encourages Senators to question the Chairman on whether the FCC will tackle rising cable prices and add-on fees, what the Commission will do to increase competition in the cable set-top box market, and what the future portends for the FCC’s Robocall Strike Force. The letter includes specific issues for the Committee to address with Chairman Pai, including:
On Broadband Privacy: How favoring the FTC’s approach to privacy enforcement is anything less than a weakening of the current FCC broadband privacy rules, and to inquire about the many steps needed for the FTC to exercise comparable jurisdiction over issues critical to consumer privacy.
On Net Neutrality: What are his plans and thinking with regard to net neutrality moving forward, including exploring his rationale of historically low levels of broadband investment as a justification to scuttle the FCC’s net neutrality rules.
On Rising Cable Prices and Unwarranted Fees: What does Chairman Pai believes should be done to stem the proliferation of company-imposed fees, and whether he will adopt the FCC’s Consumer Advisory Committee’s recommendation that pay-TV providers should provide consumers with the estimated dollar amount of their total monthly bill that includes company-imposed fees and surcharges at the time service is initiated.
On Set-Top Boxes: How he plans to open up the set-top box market in a way that would truly benefit consumers.
On Robocalls: Whether Chairman Pai plans to host future meetings of the Robocall Strike Force, and whether he will push phone companies to promptly provide their consumers free, advanced robocall-blocking tools.

Sixty-five organizations representing consumers, content producers, and social justice and democracy-reform advocates called on the Federal Communications Commission to reject the proposed merger between Comcast and Time Warner Cable.

The groups warned that the merger would give Comcast “unprecedented gatekeeper control” over the nation’s telecommunications and media landscape and lead to higher prices and fewer choices for broadband and cable customers. The merger would give Comcast too much control over the future of the Internet and communications infrastructure and undermine the diversity of ownership and content in media, according to the groups.

The letter highlights Comcast’s history of failing to meet commitments made to gain approval for its previous merger with NBCUniversal. “Given this history, no amount of promises or conditions would be good enough to assuage concerns about this merger….The deal needs to be rejected outright.”