DSLReports
Charter Bumps 30 Mbps Customers to 100 Mbps, For Free
A few years ago Charter simplified their speed tiers, offering just 30 Mbps down, 4 Mbps up and 100 Mbps down, 5 Mbps up tiers. Now according to user comments in our forums, Charter is bumping 30 Mbps customers to 100 Mbps and 100 Mbps to 120 Mbps at no additional charge. So far the speed hike is focused on the St. Louis area, though additional markets should be coming.
"Effective Tuesday, June 10, 2014, existing eligible Residential Charter Internet customers in the St. Louis, Missouri, metro area will receive an automatic increase to their Internet speed for no additional cost," the notification states. "The St Louis market is the only Charter area to provide New Pricing and Packaging (NPP) customers 100 Mbps of download speed and upload speeds of 4 Mbps."
Based on what Charter is telling subscribers, 100 Mbps will be the new base tier (though most cable companies offer a slower "lite" tier if you threaten to quit), and the company's 120 Mbps Ultra tier will be the company's premium offering, providing faster speed as capacity allows. Users will need to reboot their modem for the new speeds to take effect.