Economics and Technology

Corporate choices made by AT&T and Verizon, and Frontier Communications’ dire financial condition created the growing divide between relatively modern telecommunications infrastructure in affluent urban and suburban communities and the decaying infrastructure in poor and rural ones. The result is “deteriorating service quality”, “persistent disinvestment”, an “investment focus on higher-income communities” and an “increased focus on areas most heavily impacted by competition.” When addressing service quality going forward, the California Public Utilities Commission should: