Fierce

As people increasingly look to trade jobs in pursuit of more financial stability (without debilitating debt), one role worth considering is the broadband technician, according to Keith Busby. Currently a service technician for AT&T, Busby largely works on fiber installation, maintenance and 

You’ve heard the grand declarations from telecommunications companies over the past few years. "We’re not telcos anymore," they’ve said, "we’re techcos." But what’s so bad about being a telco?Techco, of course, is short for "technology company." The idea is that telcos are evolving beyond their roots as simple connectivity providers and turning into services companies. The underlying implication here is that connectivity is becoming a utility, just like water or electric service.

There’s a huge amount of energy in the fiber broadband ecosystem right now driven largely by the Broadband Equity, Access & Deployment (BEAD) program. But as someone who’s covered telecommunications for three decades, I suspect that we’re nearing the peak of the hype cycle for broadband.

On July 9, a House subcommittee held a hearing to get an update on how the Federal Communications Commission (FCC) is addressing some of the most pressing broadband issues in the country. Here’s what the FCC had to say:

According to survey data from Recon Analytics, the net promoter scores of Verizon and T-Mobile for their fixed wireless access (FWA) broadband absolutely demolish the net promoter scores of Comcast and Charter for their hybrid fiber coax (HFC) broadband services. “FWA’s numbers are off the chart,” said Recon Analytics principal Roger Entner. However, he cautioned that there is a “selection bias” in the data because with FWA, people do their own installation, and if they aren’t happy with the service they can return the gear within three days. NPS scores are a big deal.

Hurricane Beryl, the first hurricane of the 2024 season to hit the U.S, spiraled 80 mile per hour winds through Houston, Texas, and is now heading northeast and beyond. More than 2 million people in Texas are without power. There are reports of outages on the AT&T and Verizon cellular networks in Texas in the wake of storm, as well as disruptions to Internet service providers such as Xfinity. Here’s what’s going on with the big three mobile operators: