Law360

The Federal Communications Commission is receiving consumer complaints concerning the disconnects between benefits touted as part of the Emergency Broadband Benefit Program and the frequent failure of broadband internet access service providers to deliver on those promises. Some providers are forcing consumers to change plans in order to get the $50 monthly subsidy or not validating customers' already-established eligibility to participate. About 19% of the complaints reported service-tier issues that complicated the participation in the program.

During a hearing titled "Building Resilient Networks," lawmakers on the Senate Commerce Committee's Subcommittee on Communications, Media, and Broadband were asked to boost the reliability of the nation's broadband networks by spreading infrastructure funding among a variety of technologies such as fixed wireless and mobile broadband rather than limiting it solely to fiber. Wireless Infrastructure Association President Jonathan Adelstein testified that a singular focus on fiber broadband networks that can deliver "symmetrical" speeds of 100 megabits per second would prioritize a sometimes c

Federal Communications Commissioners appeared divided on Feb 17 over how the $3.2 billion Emergency Broadband Benefit program funding should be distributed to Americans hit hard by the coronavirus pandemic — either by evenly prioritizing the funding to affected groups or targeting the money specifically to students.

At the onset of the coronavirus pandemic, the Federal Communications Commission pushed internet service providers to promise they wouldn't penalize customers who struggled to pay their internet bills when they needed connectivity the most. More than 800 companies signed onto the Keep Americans Connected pledge, a commitment to not disconnect customers who were behind on their bills or charge late-payment fees that drew effusive praise from FCC Chairman Ajit Pai.

President Donald Trump fired off a missive in the wee hours Nov 6 suggesting yet again that social media platforms should be punished for labeling his tweets about vote counts as misleading and hiding a number of his posts. "Twitter is out of control, made possible through the government gift of Section 230!" he posted on Twitter.

As school districts hammer out plans to hold fall classes partially or fully online, educators and regulators are scrambling to get as many students connected to the internet as possible, highlighting the ongoing connectivity divide that threatens to further disadvantage low-income and rural learners. The problem is big enough that Congress may need to offer an answer. Chicago has demonstrated a particularly good model by striking contracts with providers like Comcast for bulk sponsored service accounts, which let the school distri