Los Angeles Times

If you get free phone or internet in California, watch out for this snag

Researchers have found that salespeople offering free phone service through the California LifeLine Program often leave consumers in the dark about the trade-offs that come with it. In particular, each household can have only one account subsidized by LifeLine, and they can have only one supported by the Affordable Connectivity Program (ACP), the federal program which enables lower-income people to get free or deeply discounted broadband service.