MIT Technology Review

Being on social media can feel a bit like living in a new kind of city. My job used to be to protect the city. I was a member of the Facebook Civic Integrity team. My coworkers and I researched and fixed integrity problems—abuses of the platform to spread hoaxes, hate speech, harassment, calls to violence, and so on. Over time, we became experts, thanks to all the people, hours, and data thrown at the problem. As in any community of experts, we all had at least slightly different ways of looking at the problem. For my part, I started to think like an urban planner.

What is missing in the focus on getting laptops in the hands of children is the social component of learning—a component all too often taken for granted or even disparaged. As a culture, the United States has long loved the heroic idea of children teaching themselves. Movies and stories constantly retell this narrative of scrappy young people pulling themselves up by their bootstraps. These myths are especially common regarding technical knowledge.