National Lifeline Association
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ACP: The Fight Isn’t Over
Starting in June, 23 million households in the US will have to make a difficult decision: pay more for their monthly internet bill or cut their budget somewhere else to pay for it or go without internet access. This is because the federal subsidy that one in six households has relied on to connect to the internet each month ran out of funds at the end of May. The Affordable Connectivity Program (ACP) has lapsed but isn’t dead yet.
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National Lifeline Association Seeks $30/Month Lifeline Benefit
The National Lifeline Association (NaLA) submitted a petition to the Federal Communications Commission requesting that the FCC temporarily waive the Lifeline reimbursement amounts in the Commission’s rules until Congress allocates additional funding for the Affordable Connectivity Program (ACP) or passes broader legislation to reform the Universal Service Fund (USF) and pay for the ACP in an alternative manner.
National Lifeline Association Submits Comments to Senate Universal Service Fund Working Group
Congress and the Federal Communications Commission must act swiftly and purposefully to ensure that low-income households continue to have sustainably affordable access to communications services through a fully funded low-income program that is structured to effectively close the affordability component of the digital divide while preserving program integrity. National Lifeline Association (NaLA) offers the following recommendations and observations:
NaLA Establishes National Agent Coalition to Support Lifeline and Affordable Connectivity Program Enrollment Representatives
The National Lifeline Association (NaLA) announces the establishment of the National Agent Coalition (NAC), the national trade association for distributors and representatives who conduct in-person enrollment into the Lifeline and Affordable Connectivity Programs (ACP). NAC will serve as a voice for agents, who are on the front lines of bridging the digital divide through these programs. They will support the industry by providing resources for agents, increasing agent impact and ensuring eligible consumers are enrolled.
2022 Annual Consumer Survey
The Lifeline program and the Affordable Connectivity Program (ACP) serve a vital role in providing low-income Americans with affordable access to essential communication services. Between November 21 and December 8, 2022, the National Lifeline Association (NaLA) surveyed more than 60,000 customers who use the Lifeline and/or ACP program about who they are and how they use the programs. Survey results indicate that low-income consumers use Lifeline and/or ACP service to connect to family and to access other government programs, healthcare, jobs and online education.
National Lifeline Association Discusses Lifeline and Emergency Broadband Benefit Programs with Rosenworcel's Staff
On October 4, 2021, the National Lifeline Association (NaLA) met with the Office of Acting Federal Communications Commission Chairwoman Rosenworcel to discuss the Lifeline Program and the Emergency Broadband Benefit (EBB) Program. The discussion focused on the Lifeline minimum service standards (MSS), getting the Lifeline program ready for the end of the EBB and certain Lifeline and EBB process improvements that should be made by the Universal Service Administrative Company (USAC).
National Lifeline Association Seeks FCC Rulemaking
The National Lifeline Association urged the Federal Communications Commission to expeditiously release a Public Notice seeking comment on the association's Petition for Rulemaking so that others can comment on it and the FCC can build a record to take the necessary actions to transition the Lifeline program into a program that is post-Emergency Broadband Benefit Program ready. The FCC should not work in a linear fashion, but rather consider important improvements to the Lifeline program now so that those improvements can be in place when the Emergency Broadband Benefit Program funding runs