Ofcom

Full-fibre broadband is now available at more than half of UK residential premises (57%), sharply up from 42% in 2022. Gigabit-capable broadband coverage levels now exceed three-quarters (78%) of UK residential premises, up from 70% in 2022. Ofcom saw 1.7 million new full-fibre consumer connections in the year to May 2023, out of a total of 4.6 million full-fibre connections. This means that just over a third of all full-fibre connections have been taken up in the twelve months to May 2023.

Ofcom issued new guidance to broadband providers to ensure consumers are given clear information about their service when signing up to a new deal. Full-fibre networks are currently being deployed at pace, meaning customers are increasingly able to choose from a range of different network technologies for their broadband service. However, the term ‘fibre’ is being applied inconsistently by the telecommunications industry and is often used to describe different types of networks, leading to confusion among customers.

This research examines how people in the UK are spending their time online.