Pew Research Center

53% of Americans Say the Internet Has Been Essential During the COVID-19 Outbreak

A survey conducted in early April finds that roughly half of US adults (53%) say the internet has been essential for them personally during the pandemic and another 34% describe it as “important, but not essential.” The survey finds that a majority of Americans (62%) do not think it is the federal government’s responsibility to ensure that all Americans have a high-speed internet connection at home during the COVID-19 outbreak. And a similar share (65%) do not think the federal government should be responsible for ensuring cellphone services to all.

8 charts on internet use around the world as countries grapple with COVID-19

People in the United States and around the world are turning to the internet to do their work and stay connected with others as the COVID-19 outbreak forces people to stay home and away from the office and crowds. A median of 77% across 34 countries use the internet at least occasionally or own an internet-enabled smartphone, according to a spring 2019 Pew Research Center survey. But there are stark digital divides. Younger people, those with higher incomes and those in wealthier countries are more likely to be digital technology users.