Public Knowledge

Even Under Kind Masters: A Proposal to Require that Dominant Platforms Accord Their Users Due Process

This paper recommends that dominant online platforms be required to provide their users with “due process,” that is, procedural protections that ensure fairness, when the platforms wish to take an action that may be detrimental to the user. It argues that the principles of due process are a way to ensure that individuals are treated fairly by large institutions -- whether they are public or private. It recommends a robust set of procedural protections adopted from leading legal scholars and proposes a way of determining "dominance" that is informed by the history of communications law.