Wall Street Journal

Facebook, World Bank and OECD Link Up to Gather Data

Facebook is teaming up with the World Bank and the Organization for Economic Cooperation and Development to pioneer a new way of collecting data, taking the first step on a path to what they hope will be broader, less expensive and more timely insights into the state of the global economy.

The three partners launched a new measure of business sentiment based on questioning companies that use their Facebook pages to connect with customers. Known as the Future of Business Survey, the report has been in testing since February and received responses to 15 queries from a total of 90,000 small and midsize firms across 22 countries. Its first public release shows that those businesses are more optimistic about their prospects than other companies surveyed by more traditional means.

Cord-Cutting Could Cost Pay TV Industry $1 Billion in a Year, Study Says

Pay-TV providers could lose nearly $1 billion in revenue as 800,000 customers cut the cord over the next 12 months, according to a new study from the firm cg42. The study, which is based on an online survey of 1,119 US customers, estimates that pay-TV providers lose about $1,248 per cord-cutter annually. That’s because the average cord-cutter saves $104 a month—about 56 percent of their bill--from dropping cable TV. Some analysts say that if consumers ditch cable TV they could wind up paying even more for the combination of standalone high-speed Internet and streaming services. But the study found the opposite -- that going without pay TV service yields savings. That’s in part because people tend not to spend much more than $15 on streaming services even after cutting the cord.

A “cord-haver” spends about $187 a month on average prior to cutting the cord, including cable TV, phone, Internet access and streaming services. Meanwhile, a typical “cord-never” -- someone who never had a pay-TV connection -- spends about $71 on streaming services and home Internet combined, and the average cord-cutter spends $83. “The consumer is discovering they don’t need the mean, evil cable company to get the content that they want, and they can get it for a better deal,” said Steve Beck, managing partner at cg42. A $1 billion loss of revenue is small for the entire pay TV industry, but it is a warning sign. According to the survey, the vast majority of people who cut the cord or never had pay-TV in the first place don’t exactly thirst for traditional television, despite the draw of live sports. About 83 percent of cord-cutters surveyed said they can access “most or all” of the content they want to watch without a pay-TV subscription, and about 87 percent of cord-nevers said the same.

Comcast, Charter Push Into Wireless Comes With Limits

The two biggest cable companies said they will soon start selling wireless service but they will be entering a competitive market with handcuffs.

The CEOs at Comcast and Charter Communications both discussed plans to begin reselling Verizon Wireless service as early as 2017. But the Verizon contract only allows the companies to sell cellphone service as part of a bundle, not as a stand-alone product. That means consumers won’t be able to switch to Comcast or Charter for cellular service without also buying either cable television or home internet, too.

Samsung Unloads Tech Shares as It Braces for Galaxy Note 7 Recall Costs

As it grapples with a massive global smartphone recall that is estimated to cost more than $1 billion, Samsung Electronics Co. is moving swiftly to sell stakes in other technology companies to raise cash. The world’s biggest smartphone maker said Sept 18 it has sold shares in computer-drive maker Seagate Technology PLC, chip maker Rambus Inc., Dutch semiconductor-equipment maker ASML Holding NV and Japanese electronics maker Sharp Corp.

The divestments come as Samsung said it would recall 2.5 million Galaxy Note 7 smartphones globally after reports of the phones catching fire. While Samsung didn’t disclose how much it would raise from the share sales, any cash generated from the sale would help it pay down ballooning costs from the smartphone industry’s biggest recall to date. Under the guiding hand of heir apparent Lee Jae-yong, Samsung has been moving to shed noncore assets to raise cash as the company seeks to expand into other areas including biopharmaceuticals.

US Consumer Safety Agency Plans Recall of Samsung Galaxy Note 7

The Consumer Product Safety Commission announced a formal recall of the Galaxy Note 7 phone, which has sparked fires and a global crisis for Samsung Electronics Co. The CPSC said consumers “should immediately stop using and power down the recalled Galaxy Note 7 devices.” The agency said users can request a Galaxy Note 7 with a different battery, a refund or a replacement device. Samsung, in a separate statement, said it expected to have the new Note 7 devices at most US retail locations by Sept 22. Samsung already had been pursuing a global recall effort of its own, after reports surfaced of overheating and exploding batteries in its new top-of-the-line phone. But the company’s recall effort has been plagued by problems, including conflicting consumer information and communications troubles with regulators. According to the CPSC, Samsung has received 92 reports of the batteries overheating in the US, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.

Court May Have Ushered in Uncertainty on Privacy Rules

[Commentary] A recent court ruling could mean big things for privacy regulations governing telecommunications, cable and internet companies—mostly because it highlights what those regulations may not cover. The Ninth Circuit Court of Appeals ruled that the FTC cannot regulate any aspect of a common carrier’s business. That includes cable companies and other broadband providers, which are classified as common carriers under new net neutrality rules. Meanwhile, the Federal Communications Commission, which regulates common carriers, doesn’t have jurisdiction over non-communications services. As companies with common carrier status expand into new lines of business such as mobile video and online advertising, the decision could be interpreted to mean that some of their business lines are left effectively unregulated when it comes to privacy. And that void could push lawmakers to act. Any gap in the law should worry investors because of the uncertainty over what might fill it.

FCC’s Wheeler to Intensify Push to Break Cable’s Grip on Set-Top Boxes

The nation’s top television regulator is preparing a major push to win support for a compromise version of his proposal to open up the market for television set-top boxes, apparently. Federal Communications Commission Chairman Tom Wheeler has made a priority in 2016 of breaking the cable industry’s longtime grip on the lucrative market for those boxes. The devices have long been used to translate cable signals into TV programs, but several companies see a market for devices or services that offer integrated access to both cable TV and independent video-streaming services like Netflix Inc. or Hulu LLC. Chairman Wheeler’s plan would require cable companies to make their feeds available to other device makers through apps. Regulators hope the increased competition will help drive down prices. Proponents also say it would give a major boost to internet-based media. By some estimates, the set-top-box business brings in $21 billion a year in rental fees for cable and other pay-TV providers, which dominate the market. Consumer advocates estimate that customers overall pay $6 billion to $14 billion more for the boxes than they would if there were greater competition. But Chairman Wheeler remains at risk of being blocked by objections from cable and media companies, say several people familiar with the matter, despite extensive concessions to the cable industry and others that condemned the original plan.

Big media companies worry that the new generation of devices that Chairman Wheeler’s plan would foster might pose a long-term threat to their business model, such as by offering unlicensed internet versions of their content. They are expected to file detailed comments with the agency early this week. Some cable companies, meanwhile, worry about the potential for what they view as unaccustomed FCC meddling in their complex deals with their program suppliers.

Deals Stoke Criticism Over US’s Plan to End Internet Oversight

The US government plans within weeks to end much of its oversight of the California nonprofit that helps run the internet, a move with broad international support. But recent business deals by the nonprofit are threatening to roil those plans.

Under the deals, the nonprofit Internet Corporation for Assigned Names and Numbers, known as Icann, is set to give significant new business to its largest contractor, Verisign, under circumstances that some say show favoritism. One of the deals would give Verisign a no-bid extension on its current contract to run the huge dot-com domain. In the other deal, Verisign emerged as a surprise potential winner of the contract to operate the new dot-web domain by quietly putting $130 million behind another firm’s bid in an Icann auction. Icann denies that it has given special treatment to Verisign, saying its focus has been promoting the internet’s stability and security.

EU Looks to Rein In Alleged Excesses of US Tech Giants

Apple’s tax bill is just the beginning. The European Union’s decision represents a new high-water mark in the bloc’s efforts to rein in alleged excesses of American tech giants. But it is also just the first shot in what is expected to be a busy autumn for European officials, who are pushing forward a raft of regulations and investigations aimed at altering the behavior of a cadre of US-based internet superpowers.

The moves are being taken by a host of players—from EU regulators in Brussels to a bevy of national authorities across the continent. They are targeting areas ranging from personal privacy to anti-competition issues. In coming weeks, EU bodies plan to debate new telecom rules that could expand to cover services like WhatsApp, proposed legislation to push news aggregators to pay newspapers for showing snippets of content, and potential audiovisual rules that would force companies like Netflix Inc. to finance European movies. At the same time, authorities in capitals like Brussels, Paris and Berlin are pursuing investigations involving big companies like Google, Amazon and Facebook, related to alleged tax avoidance, anticompetitive behavior and privacy concerns.

T-Mobile, Sprint Unlimited Plans Are Full of Limits

Sprint and T-Mobile US recently said they would scrap data caps and give customers a simpler option: unlimited everything at a single price. But the plans had restrictions. Days later, both carriers unveiled “premium” unlimited plans that cost $20 to $25 more a month. And even those had limitations.

“The truly unlimited plan doesn’t yet exist,” said Fredrik Jungermann, managing director of Tefficient, a telecom analytics firm. If the carriers sold unlimited plans without restrictions, “they might get users that would use hundreds of gigabytes a month or even thousands, and they wouldn’t get even a single dollar more for them.” The latest round of unlimited offerings highlights the tactics carriers use to win customers in the competitive wireless market, and the maze of fine print that can catch consumers off guard. The new plans don’t have a hard ceiling on usage, but put restrictions on everyday behaviors.