Wall Street Journal

Wireless Companies are Getting More Money out of Your Older Phone

AT&T, T-Mobile, and Verizon made more money from providing wireless services in the third quarter of 2023 compared with the prior year as they added phone lines and nudged many clients toward more expensive plans. The boost in service revenue helped offset weaker equipment sales as purchases of pricey phones slowed at their stores and websites. “Customers are holding on to their phones longer,” said Tony Skiadas, finance chief for Verizon, the country’s largest wireless carrier by subscribers.