Michigan

In May 2021, the Federal Communications Commission launched the Emergency Broadband Benefit (EBB) to help Americans stay connected to reliable Internet service during the COVID pandemic. Since evolving into the Affordable Connectivity Program (ACP), the program has connected nearly 20 million households nationwide. But despite the program’s success, millions remain unconnected because cost is not the only barrier to getting online. Additional barriers include access to devices, digital literacy skills, and ongoing technical support.

As a two-peninsula state, Michigan has broadband accessibility challenges others states may not have, said Eric Frederick, chief connectivity officer at the Michigan High-Speed Internet Office (MIHI).

Unlike many communities in Michigan, every resident in Holland is served by one of two incumbent internet service providers. However, available speeds, network quality, and provider options negatively impacted educational outcomes, work-from-home opportunities, and overall quality of life in the area, particularly during the pandemic. Today, Holland has taken a significant step forward by awarding a contract to develop and construct a publicly-owned open-access fiber network that will span across the entire city.

In July 2023, the Michigan High-Speed Internet (MIHI) Office released the state's draft Digital Equity Plan. The state outlines how it will work to bring broadband to its residents–and the opportunities that come with high-speed internet access.