Adoption

On Wednesday, March 5th, 16 National Digital Inclusion Alliance Affiliates from across the country, half of the NDIA team, and several of NDIA’s partners spent the day on Capitol Hill to share with Congress how NDIA’s 2,000 affiliates help people in their districts get and stay online safely. In total, we had 65 meetings with staff from the Senate and House offices of 23 states.

Mark Revolinski knows a thing or two about technology. After retiring from thirty-eight years in the telecommunications industry, he and his wife relocated from Wisconsin to Texas to be closer to his grandchildren. As a young retiree, Mark wanted to use his talents to give back, and while determining his next move, his wife saw a social media post from the Pottsboro Library in search of a digital navigator for their pilot program.

On March 19, the Benton Institute for Broadband & Society, with support from AARP, hosted a webinar titled Understanding Internet Access and Use Among Older Adults. Revati Prasad, PhD, Vice President of Programs at the Benton Institute, previewed the new report, Older Adults Online: Measuring Internet Access and Use, and moderated a panel of experts who discussed the needs of older adult populations.

Today, we published Older Adults Online: Measuring Internet Access and Use, guidance to help states develop the indicators and methodologies that will help them measure progress and identify ongoing connectivity gaps and hurdles. Our guide provides an overview of statutory requirements about indicators and measurable objectives from the Digital equity Act (DEA).

Federal law seeks to make communications technology like telephones and the internet, in the words of one older statute, “available, so far as possible, to all the people of the United States.” A longstanding federal program that seeks to implement this goal is now before the Supreme Court, in a case known as FCC v. Consumers’ Research, and the stakes could be enormous.

For over 35 years, the Center for Changing Lives (CCL) has worked to connect Chicagoans to financial services that will, well, change their lives. CCL operates in four main categories of work: 1) U.S. Department of Housing and Urban Development (HUD)-approved housing counseling and financial coaching, 2) employment coaching and digital literacy, 3) resource development coaching, and 4) small business coaching.

Benton Institute for Broadband & Society Board Chairman and Trustee Austin Hirsch announced that longtime Executive Director Adrianne B. Furniss will transition to Benton Senior Fellow and will be succeeded by the Institute’s current Vice President of Programs, Dr. Revati Prasad. Furniss will continue to manage the Institute’s programming in Illinois and advise Dr. Prasad for the rest of 2025. Dr. Prasad will assume leadership of the Benton Institute beginning May 1, 2025.

The Commonwealth of the Northern Mariana Islands (CNMI) Broadband Policy and Development (BPD) Office was created in 2023 with a commitment to addressing the internet infrastructure challenges in CNMI. Under this commitment, the CNMI BPD Office assumed the responsibility of spearheading CNMI's efforts to secure federal support, like the National Telecommunications and Information Administration's Digital Equity Capacity Grant, and coordinate the effective utilization of broadband funding for residents.

When Shannon O’Brien first set up office hours at the Westport Library, she wasn’t sure what to expect. Within hours, seniors were trickling in, some holding laptops they hadn’t turned on in years, others with questions as simple as “How do I set up an email account?” After Shannon’s help, the relief on their faces was immediate. For her, these moments aren’t just about answering questions—they’re about helping neighbors gain confidence in a digital world that can often feel overwhelming and difficult to navigate.