Adoption

The Infrastructure Investment and Jobs Act sets an ambitious overarching goal: internet for all. But past access and adoption, states are asked to think about how increased access to and use of broadband can drive equitable outcomes in areas like access to health care and essential services, education and job training, and participation in the society, economy, and civic institutions of the Nation.

Digital equity is about ensuring everyone has the tools and skills needed to fully participate in today’s society. Too often, this work is viewed as the responsibility of nonprofits, libraries, and community groups. But internet service providers (ISPs) also have a crucial role to play—not just as a ‘nice-to-do’ but as a smart business strategy. Investing in adoption isn’t just the right thing to do—it’s a strategy for long-term business growth. Here’s why:

On Monday, November 11th, to commemorate Veterans Day, the Benton Institute for Broadband & Society released Veterans and Digital Equity: Planning for Success, a collaborative research effort with the Department of Veterans Affairs (VA) Offices of Connected Care and Rural Engagement. We reviewed state digital equity plans to better understand what states' strategies are for connecting Veterans. My coauthors, Dr.

On October 25, the National Telecommunications and Information Administration (NTIA) awarded over $70 million in funding to California through the Digital Equity Act's Capacity Grant Program.

A key challenge to achieving universal broadband adoption in Alabama is that low-income households struggle to afford broadband services and devices with adequate technical support. Among Alabama residents who do not have internet service at home, 42.6 percent report that a primary reason they do not pay for broadband at home is an inability to afford service.

The Infrastructure Investment and Jobs Act identifies Veterans as one of eight “covered populations” and encourages states to research and address the barriers Veterans face in accessing, adopting, and benefiting from internet access and other digital technologies. States’ digital equity plans acknowledge the common challenges facing Veterans and other covered populations while also developing strategies to address the unique needs of Veterans.

The Affordable Connectivity Program lapsed in May 2024. At the time the program ended, there were more than 13 million ACP recipients getting a discount on a cellphone plan and 10 million getting a discount on landline broadband.

Comcast Corporation reported results for the quarter ended September 30, 2024. Connectivity & Platforms Customer Relationships Decreased by 29,000 to 51.7 Million and Domestic Broadband Customers Decreased by 87,000 to 32.0 Million, Including the Impact From the End of Affordable Connectivity Program (ACP).

Vice President Kamala Harris (D-CA) says she will build an Opportunity Economy where everyone has the opportunity to not just get by, but to get ahead. Renewing the Federal Communications Commission's Affordable Connectivity Program (ACP) is part of that agenda. Earlier this year, Congress failed to allocate funding for ACP and made monthly broadband bills more expensive for 23 million households enrolled in the program.

Mayor Michelle Wu announced that 36 community-based organizations will receive $1,418,000 in grants through the City of Boston’s 2023-24 Digital Equity Fund. This is the largest iteration of the program to date, reaffirming Mayor Wu’s commitment to closing the digital divide in Boston.