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States are Relying on the Federal Affordable Connectivity Program to Close the Digital Divide

With the common aim of ensuring that all people and communities have the skills, technology, and capacity needed to reap the full benefits of our digital economy, each of the 50 states is currently drafting a digital equity plan through what one official called “the largest demonstration of participatory democracy that our country has ever seen." The states are tasked with developing long-term objectives for closing the digital divide by addressing the needs of eight "covered populations"—incl

Visions of Digital Equity Principles

Digital equity—or, digital opportunity, if you prefer—is having a moment. The US is making an unprecedented investment to ensure that individuals and communities have the capacity to fully participate in our society and economy. This is a huge undertaking with momentous implications on the future of the Nation. Each state has been asked to envision how life there can be transformed by achieving digital equity.

The Affordable Connectivity Program and Rural America

Households in rural America are overcoming significant headwinds as they sign up for the Affordable Connectivity Program (ACP) benefit at a higher rate than urban counterparts. Through April 2023, ACP enrollment data shows that: 15% of all rural households have enrolled in ACP and 14% of households in metro or urban areas have enrolled in the benefit. Even this modest difference is striking given the tensions that buffet rural residents as they consider enrolling in ACP.

What Digital Equity Means for Rural Alaska

Dleł Taaneets is the traditional name of my hometown of Rampart; it means “the hanging moose hide,” which the bluffs near our village mimic in color. My ancestors survived on these lands by following the lifeways of the season: spruce tips and birds in spring, salmon and plants in the summer, berries and moose in winter, trapping in the winter. Living off the lands of Alaska is unforgiving due to extreme weather, but my lineage endured and thrived by maintaining respect for one another, having gratitude to the animals and plants, and honoring the gorgeous lands that sustained them.

The Benton Institute ACP Performance Tool

The Affordable Connectivity Program (ACP) is at an inflection point. Launched in early 2022, ACP provides 17 million households up to $30/month in subsidies to offset the cost of broadband. But the program faces two critical challenges. First, less than a third of eligible households currently participate in the program—mainly because the people who could benefit most from the subsidy are unaware that it exists. The Federal Communications Commission (FCC), local governments, and digital equity groups are stepping up efforts to improve ACP awareness and participation.

Half of ACP-Eligible Households Still Unaware of the Program

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

Understanding and Driving Enrollment in the Affordable Connectivity Program

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.

It’s No Time to Disarm in the War Against the Digital Divide

The pandemic spurred policymakers and community leaders around the country to create programs to connect those without home broadband service or computers. These programs have had an impact. New government data show sharp increases in broadband and computer adoption in the 2019-to-2021 time frame. Initiatives such as the Affordable Connectivity Program (ACP) have helped address “subscription vulnerability” for low-income households. With progress evident, it is time to extend and build on the ACP and local affordability programs.

The Future of Universal Service is Still in the Future

When it comes to broadband, the Infrastructure Investment and Jobs Act is about more than money. For example, Congress also directed the Federal Communications Commission to consider the impact of the law's $65 billion broadband investment on the FCC's existing broadband support programs under the umbrella of the Universal Service Fund (known to wonks as the USF).

An Update on Affordable Connectivity Program Enrollment

On August 2, the White House released fact sheets highlighting how the Infrastructure Investment and Jobs Act is impacting all 50 states, territories, the District of Columbia, and Tribal communities.