Civic Engagement

If you heard that the Federal Communications Commission received a staggering 21.7 million comments during its open comment period on its forthcoming net neutrality ruling, you might assume this phenomenon represented democracy in action. But in reality, those 21.7 million comments represent a new challenge to democracy — specifically to the way we register what actually counts as an opinion. The FCC made clear that it would be dismissing most of the 21.7 million comments submitted to its website as part of the open comment period on its planned repeal of net neutrality laws.

Voters know Republicans in Congress are the only ones who can stop Federal Communications Commission Chairman Ajit Pai.  If enough Republicans tell Chairman Pai to stop, he will likely back down. After all, Congressional pressure has stopped the FCC before. Members of Congress face a choice: They can side with their constituents, who overwhelmingly want them to defend the greatest communication and innovation platform ever invented, or support one of the most blatant anti-consumer corporate giveaways in modern history.

Fight for the Future (FFTF) called out Pew Research over mistakes and what it said were out of context characterizations and mischaracterizations in Pew's analysis of the Federal Communications Commission's network neutrality docket. 

New York Attorney General Eric Schneiderman wants New York state residents to report fake net neutrality-related comments sent under their names. Schneiderman’s office has put up a page where New Yorkers can search the FCC’s comment database, then report any fake submissions. The page asks users to post links to fake comments and answer a few accompanying questions, including whether the content matched their actual view of net neutrality.

My fellow FCC Commissioners would benefit from hosting their own public forums and listening to the concerns raised by consumers and small businesses. Doing so would allow them to hear first-hand on what it means to access the internet without fear that their broadband provider will slow down or block their favorite online applications and services. My colleagues would benefit from hearing concerns about broadband providers’ poor service, surprise price hikes, and inadequate customer support, so, why won’t they?

Network neutrality regulations underpin the digital lives of many Americans, yet it is challenging to survey the public on such an inherently complex and technical subject. For this reason, Pew Research Center set out to analyze the opinions of those who had taken the time to submit their thoughts to the Federal Communications Commission.  Among the most notable findings:

It usually doesn’t take much to get people on the internet worked up. To get them really worked up, make the topic internet regulation. In the week since the Federal Communications Commission released a plan to scrap existing rules for internet delivery, more than 200,000 phone calls, organized through online campaigns, have been placed to Congress in protest. An additional 500,000 comments have been left on the agency’s website. On social media sites like Twitter and Reddit, the issue has been a leading topic of discussion.

The Federal Communications Commission's Restoring Internet Freedom order has reinvigorated the FCC network neutrality docket, with tens thousands of new comments warning against the planned Dec. 14 vote on the order posted in the last day alone.  The docket already had over 22 million comments, and now is pushing toward 23 million, with over a half million in the last month, many of those since the order was circulated.

Sen Kamala Harris (D-CA) is nearing her goal of 175,000 signatures on a petition to try and stop the Federal Communications Commission from rolling back Title II and eliminating most bright-line net neutrality rules."As I said in my letter to the FCC just a few months ago: This proposal is a grave threat to the idea that the internet should be free and accessible for all. It’s a danger to our economy and free speech rights and we must defeat it," she said. 

I used natural language processing techniques to analyze network neutrality comments submitted to the Federal Communications Commission from April-October 2017, and the results were disturbing. NY Attorney General Schneiderman estimated that hundreds of thousands of Americans’ identities were stolen and used in spam campaigns that support repealing net neutrality. My research found at least 1.3 million fake pro-repeal comments, with suspicions about many more. In fact, the sum of fake pro-repeal comments in the proceeding may number in the millions.