Digital Divide

[Commentary] Trump-appointed Federal Communications Commission Chairman Ajit Pai rightfully gets a lot of crap for his hostility toward net neutrality, but as someone who lives and works out where the Milky Way still shines in its full glory at night, I can't help but admire his talk of bridging the "digital divide" between "those who can use cutting-edge communications services and those who do not." This is a necessary thing. I don't think people in major cities understand how bad it is out here.

In many rural communities, where available broadband speed and capacity barely surpass old-fashioned dial-up connections, residents sacrifice not only their online pastimes but also chances at a better living. In a generation, the travails of small-town America have overtaken the ills of the city, and this technology disconnect is both a cause and a symptom. Counties without modern internet connections can’t attract new firms, and their isolation discourages the enterprises they have: ranchers who want to buy and sell cattle in online auctions or farmers who could use the internet to monitor crops. Reliance on broadband includes any business that uses high-speed data transmission, spanning banks to insurance firms to factories.

Rural counties with more households connected to broadband had higher incomes and lower unemployment than those with fewer, according to a 2015 study by university researchers in Oklahoma, Mississippi and Texas who compared rural counties before and after getting high-speed internet service. “Having access to broadband is simply keeping up,” said Sharon Strover, a University of Texas professor who studies rural communication. “Not having it means sinking.”

Approximately 85% of residents of Tribal lands in rural areas lack access to high-speed fixed broadband. Put more plainly, if you are part of that 85%, it’s almost like living in a different era—one in which it’s much harder to improve your life and the lives of your families. Discussions in Washington about 5G wireless networks, superfast Wi-Fi, and telemedicine don’t mean much if you don’t have access to them.

What can the Federal Communications Commission do to bring the benefits of digital communications to Indian Country? This past April, the FCC unanimously proposed several measures aimed at encouraging greater Internet access. These proposals build upon previous FCC decisions to make federal funding available for building new broadband networks. I’ve made clear that constructing these networks in rural areas, including unserved and underserved Tribal lands, is a top priority of mine.

Over the past decade, the "digital divide" in America's public schools has shifted. Classrooms in nearly every corner of the country have been flooded with devices and software. High-speed internet connectivity has expanded dramatically. Undoubtedly, there are still big disparities in the technologies available to the haves and the have-nots. But in places like Pittsburgh's southwestern suburbs, where some local school districts are engaged in a kind of ed-tech arms race, just offering kids the latest-model laptop isn't enough. Instead, what distinguishes the most innovative schools is what students and teachers do with the technology they have.

Parents want their children prepared to shape the future, not get steamrolled by it. To make that happen, schools like South Fayette Intermediate try to surround teachers like Bishop with supports and learning opportunities, so they can continually find new and powerful ways to integrate technology into their classrooms. For most districts, it's a huge challenge.

Some states, including Colorado, are not relying solely on federal programs to help bring broadband to unserved rural areas. Telecompetitor recently interviewed Tony Neal-Graves, associate director of the Colorado Broadband Office, about Colorado broadband policy and about the $2.1 million in grant funding that will be made available to network operators for broadband policy.

The Colorado Broadband Office will administer the fund. As Neal-Graves explained, the fund that the Colorado Broadband Office will award is the second of two Colorado-based broadband programs. The first program, administered through the Department of Local Affairs, was funded through royalties paid to the state for metal extraction. The program provided close to $20 million on a one-time basis to create a strategic plan for each region in the state and for middle mile deployments.

Federal Communications Commission Chairman Ajit Pai paid a visit to three Northwest Iowa towns to address the issue of broadband Internet access -- or lack thereof -- in rural areas. He stopped in Iowa as a part of his tour from Milwaukee (WI) to Casper (WY) exploring rural areas' access to broadband Internet. He visited Spencer, Laurens and Sioux City (IA) before heading to South Dakota. In Sioux City, Chairman Pai met with Western Iowa Telecom as well as the Siouxland Chamber of Commerce in order to assess the issues of broadband access in Siouxland. "There's a big and growing divide, a 'digital divide,' in this country between those who have high-quality internet access and those who don't," Chairman Pai said. "Disproportionately, rural Americans find themselves on the wrong side of that divide."

In 2000, a collective led by Oso Martin recognized the need in Portland, Oregon, for safe disposal and recycling of electronics. Simultaneously, they saw an opportunity to get technology into the hands of those who did not have it. Free Geek began as a simple collection and refurbishment program (and, yes, it was started in a garage). A Free Geek gathering during Portland’s Earth Day celebration brought some formality to the enterprise shortly before it was founded. The new organization soon opened a storefront in an industrial area of Portland, where residents could drop off used tech, and volunteers set to work fixing it up and giving it away. The storefront that opened in a warehouse in the city’s Inner Southeast Industrial District 17 years ago now stretches half of a city block. This location, separated from most of the city’s residents, means that Free Geek must be a destination. Since the beginning, Free Geek’s service model has been structured around community service: volunteer a total of 24 hours and you receive a free computer. This approach fuels the engine, keeps resources available, and keeps people coming in the door. The program expanded so that students may complete 24 hours of any kind of community service in exchange for a computer.

With President Donald Trump emphasizing his infrastructure revamp proposal, the Communications Workers of America wants Congress to emphasize broadband investment in any plan it approves. That came in a letter to the leadership, Republican and Democrat, of the House and Senate Commerce Committees.

CWA says any broadband infrastructure bill should: 1) direct $40 billion in funding to unserved communities; 2) change the tax laws to accelerate depreciation for broadband capital expenditures; 3) direct $10 billion to the Federal Communications Commission 's E-rate fund for high-speed broadband to schools and libraries; and 4) supplement the FCC's Lifeline subsidy (basic telecom for those who need help affording it) with a $100 tax credit per year on the purchase of broadband by low-income families (less than $35,000 per year).

In the scope of its programs, services, and collections; the incredible reach of its efforts in cooperation with other public agencies, departments, and local businesses; and its work to identify and fulfill needs of both the mainstream and marginalized people of Nashville and Davidson County, the Nashville Public Library (NPL), the Gale/LJ 2017 Library of the Year, is a model for the nation and the world.

More than one in ten Tennesseans have no access to the Internet and 44 percent of Metro school students have no access to a computer or online connection at home. Roughly 55,000 Nashville households need ­assistance to enter the digital age. NPL’s public computers are used nearly 800,000 times a year, in ­addition to its free Wi-Fi. Besides providing such basic digital infra­structure, NPL launched a customized version of the national ­digitallearn.org platform, making NPL only the second library to pursue this partnership with the Public Library Association. NPL’s digital literacy team takes a mobile computer classroom across Davidson County, focusing on outreach to senior citizens, families in at-risk communities, and young adults ages 16–24. The NPL team works with partner organizations to help users navigate online tools, obtain employment, and access NPL’s e-collection. NPL is also the primary training partner in a citywide initiative called Anytime Access for All, as well as participating in the national ConnectHome enterprise. Supported in turn by corporate donors through the foundation, NPL sustains one of 16 Google Fiber/NTEN (Nonprofit Technology Network) ­Fellows.

Public policies are critical in narrowing the digital divide for older adults and ensuring more accessible broadband access. As the current Federal Communications Commission attempts to change the Lifeline program, policy makers should be reminded that older adults constitute a large number of the program’s beneficiaries, requiring access to essential communications with 911 and other emergency service providers, healthcare practitioners, family and friends and other caregivers. Policies and programs addressing privacy and security also are important for this cohort. Broadband access must be viewed as one of many fundamental civil rights. Guaranteeing that all older adults have unfettered internet access will maintain the vibrancy of these alternatives and others, while ensuring that they aren’t further disadvantaged in the technology revolution.