Digital Equity/Digital Inclusion

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) has awarded Long Beach City College, a Hispanic Serving Institution in California, $2,999,978 as part of the Connecting Minority Communities (CMC) Pilot Program.  Long Beach City College (LBCC)'s Student Technology and Resources (STAR) program will address equity gaps created by historically marginalized students' lack of access to internet broadband and technology.

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) has awarded Albany State University (ASU), a Historically Black College and University in Georgia, $2,997,777 as part of the Connecting Minority Communities (CMC) Pilot Program. ASU Global is the university’s fully online college. It exists to create and offer degree and certificate programs in a fully online format that can be completed at a distance.

This report, mandated by the Consolidated Appropriations Act 2021, details the work of the National Telecommunications and Information Administration’s (NTIA) Office of Minority Broadband Initiatives (OMBI) in expanding access and identifying barriers to high-speed internet service for students, faculty, and staff at Historically Black Colleges and Universities (HCBU), Tribal Colleges and Universities (TCU), and Minority Serving Institutions (MSI) and within anchor communities. Examples of OMBI’s key 2021-2022 accomplishments highlighted in the report include:

America’s libraries have deep experience in meeting digital equity needs for people of all ages and backgrounds with unparalleled reach and trust across the nation. Libraries are actively involved in a larger digital equity ecosystem, and often have long-established partnerships and relationships with local and regional groups that can be leveraged to achieve community broadband equity goals for vulnerable populations.

Over the last two years, in California and across the country, billions of public dollars have been allocated to end the digital divide. The Digital Equity LA coalition, supported by the California Community Foundation (CCF) Digital Equity Initiative, has mobilized to ensure these investments are directed to the communities that need them most—those that have been historically marginalized and are disproportionately disconnected—and deployed in support of the most effective long-term solutions.

Across the country, rural households and low-wage workers are stuck with slow or no internet while the rest of the world moves forward with high-speed broadband. Lack of broadband shuts workers out of jobs. People who live in rural areas without high-speed internet access depend on local coffee shops and other public facilities with high-speed internet to fill in the gap. Beyond work, online healthcare, education, and conveniences like online shopping work best—and sometimes only—with broadband. During the pandemic, these tasks became necessities for many.

An explosive report from nonprofit journalism outlet The Markup analyzed data on internet speeds and pricing in 38 US cities and found that AT&T, Verizon, EarthLink, and CenturyLink all disproportionately offered lower-income and less-white neighborhoods slower internet for the same price that nearby whiter, wealthier neighborhoods paid for faster speeds.

Rural communities are an integral part of the American economy, security, and identity. However, on the whole, rural areas lag behind urban and suburban areas in broadband deployment and adoption. The solution to the problem of rural needs for broadband will not, however, be one-size-fits-all; rural communities vary in the infrastructure already available for broadband development and vary in their demands for broadband resources. The following 12 policy recommendations are meant to bridge the American rural digital divide:

How can policymakers best estimate Affordable Connectivity Program (ACP) eligibility and participation rates? The key finding here is that using 200% of the Federal Poverty Level as the only eligibility criteria significantly undercounts eligible households and therefore inflates participation rates. Further, the undercount varies significantly across states (which we hypothesize is linked to whether states expanded Medicaid eligibility after 2010).

New federal programs and resources through the Infrastructure Investment and Jobs Act  provide an unprecedented opportunity to build on the existing infrastructure and expertise of our nation’s libraries to inform state digital equity plans and accelerate broadband adoption and skills building for all nationwide. Libraries provide: