Emergency Communications

The FirstNet network, operated by the FirstNet Authority as an independent agency within the U.S. Department of Commerce’s National Telecommunications and Information Administration (NTIA), enables the fire service, EMS, and law enforcement to do their jobs more safely and effectively, no matter where they are located. The network is exclusive to emergency services, giving responders the ability to access the resources they need in real time as they respond to incidents.

Today, internet connectivity is critical for everyone. But for many, having a reliable connection can mean the difference between life and death. This is especially true in communities facing natural disasters. From hurricanes to wildfires, droughts to tornadoes, the crises that hit households across the country each year highlight the need for reliable, affordable internet to keep families connected and emergency services accessible.

From communities in Appalachia and Florida to the Hawaiian Islands, no part of the US is untouched by the increased climate-related disasters we’ve seen in the past few years. Federal Emergency Management Agency (FEMA) is updating and publishing a disaster response framework, and the National Digital Inclusion Alliance submitted comments to advocate for stronger integration of digital inclusion activities into post-disaster efforts. NDIA's key recommendations fall under five main categories:

Federal Communications Commission Chairwoman Jessica Rosenworcel spoke at the National Congress of American Indians Annual Convention on October 29, 2024. She highlighted some of the important work of the FCC's Office of Native Affairs and Policy, including the new "Missing and Endangered Persons" or MEP alert code. She also highlighted the newly announced Tribal Library E-Rate Advocacy Program, or TLEAP. "We are going to save Indigenous women and girls with our new missing and endangered persons alert code.

The Federal Communications Commission (FCC) adopted new rules to bolster the Commission's coordinated nationwide approach to the 4.9 GHz spectrum band through a nationwide band manager framework. "To ensure that the 4.9 GHz band is put to more robust use nationwide in the near term—the 4.9 GHz Band Manager, once selected, will be eligible to apply for a nationwide overlay license and authorized to enter into a sharing agreement with the First Responder Network Authority (FirstNet).

AT&T and the FirstNet Authority are sitting pretty after the FCC voted 4-0 to hand over a chunk of the 4.9 GHz band for the operation of FirstNet’s nationwide public safety network. The 50 megahertz of spectrum in question is reportedly worth up to $14 billion. But their giddiness might not last too long if the Coalition for Emergency Response and Critical Infrastructure (CERCI) has anything to do with it. CERCI is already threatening to challenge the FCC’s decision in court.

Hurricane Hellene arrived in Asheville (NC) on the evening of September 26. However, there was a big precursor to the storm, and we had over 15 inches of rain in September before the storm got here. That means the ground was fully saturated, the streams were already running at near-flood conditions, and lakes and reservoirs were already full.

The Federal Communications Commission took action to assist those affected by Hurricane Milton and future hurricanes, typhoons, tropical storms, and tropical cyclones (together, “tropical weather systems”) by temporarily waiving certain Lifeline program eligibility rules to ensure that consumers receiving federal disaster assistance can easily apply for and enroll in the Lifeline program. Hurricane Milton caused significant power and infrastructure disruptions, in addition to property damage in homes, schools, libraries, businesses, and healthcare facilities in impacted areas.

The United States could be on the cusp of a “digital Pearl Harbor” which will expose the fragility of the country's communications systems, according to Brookings Institution non-resident senior fellow Blair Levin. Levin’s “digital Pearl Harbor” reference harkens back to comments from former Defense Secretary Leon Panetta, who first coined a variation of the phrase in 2012. At the time, Panetta warned the U.S. could suffer a disastrous digital attack if it didn’t strengthen its cybersecurity posture. A recently reported hack of telecoms networks by China could fit the bill.

More than a week after the remnants of Hurricane Helene unleashed catastrophic flooding in much of western North Carolina, cell service remains spotty—or, in many cases, nonexistent. Not being able to text or call has complicated relief efforts, made previously straightforward daily tasks difficult and even kept people in the dark about whether or not their loved ones perished in the storm. Relief workers said the lack of cell service is making them less efficient.