Federal Agency

After President Joe Biden called on all agencies to reduce or eliminate hidden fees in September 2022, the Consumer Financial Protection Bureau (CFPB) took action to effectively eliminate billions in banking fees. Fees account for tens of billions of dollars in revenue – a substantial source of revenue in many industries, including transportation, banking, internet, and hospitality.  The CFPB's actions work in tandem with other initiatives

It's been one year since President Biden nominated Gigi Sohn [Senior Fellow and Public Advocate at the Benton Institute for Broadband & Society] to the Federal Communications Commission. Since then, the FCC has remained deadlocked 2–2 as Sohn has faced an underhanded campaign by deep-pocketed phone, cable, and broadcast companies seeking to hamstring the agency that oversees their businesses. No other nominee in the FCC’s history has had to wait so long for a confirmation vote in the Senate. 

At the height of the coronavirus pandemic, Congress chartered a first-of-its-kind federal effort to help struggling Americans who could not afford to lose access to the internet. The aid proved to be a godsend for millions of low-income families, but it also sent the nation’s telecommunications giants scrambling for the new federal money—unleashing price hikes, service cuts, and fraud risks that hurt customers and taxpayers alike. The story of the government’s roughly $17 billion efforts to close the country’s persistent digital divide is one of great promise and costly peril.

As a Commissioner focused so deeply on the digital divide, I’m especially thrilled about what a golden era in commercial space could mean for broadband. New satellite broadband systems promise more choice and better performance for many Americans, including those who live, work, and travel in some the toughest-to-serve places. Making space innovation sustainable is a multidimensional problem. They can even improve the reach of terrestrial broadband networks, through satellite backhaul and, perhaps one day soon, base stations flying in low-Earth orbit.

The Broadband Equity Access and Deployment (BEAD) program has $42.5 billion available to cover some of the costs of bringing broadband to unserved and underserved rural areas. States will administer the program but must first have a plan approved by the National Telecommunications and Information Administration (NTIA) and, as new research from BroadbandNow shows, some states face an important hurdle as they prepare their plans—a hurdle that involves anti-municipal broadband laws.

In 2020, the Federal Communications Commission committed to providing Starlink, a satellite internet network operating in 40 countries by Elon Musk’s SpaceX, with $885.5 million to expand broadband in unserved rural areas of the United States. But in August 2022, the FCC announced with almost no explanation that Starlink would receive nothing.

The Federal Communications Commission's Wireless Telecommunications Bureau granted six 900 MHz broadband segment licenses to PDV Spectrum Holding Company, a wholly owned subsidiary of Anterix. Anterix is the largest holder of 900 MHz spectrum nationwide and has been courting utilities, which are interested in the spectrum for private LTE as they look to modernize and future-proof critical power grid infrastructure. The licenses are in Vernon County, St Clair, Barton, Jackson, and Jackson counties (MO) and Jackson County (KS).

Big telecommunication companies (telcos) and almost every large cable company use what the industry calls "hidden fees." These fees are not mentioned when advertising for a service but are put onto customer bills. There is a class action lawsuit in California that shows why broadband providers are not worried about using hidden fees. In times past, when the big companies were regulated, they might have been ordered to make a 100% refund of a fee that regulators decided was questionable.

In January 2022, the Federal Communications Commission (FCC) issued a Notice of Proposed Rulemaking (NPRM), which proposed requiring internet service providers to display broadband consumer disclosure labels prominently at the point of sale.

Despite billions of dollars in one-time federal relief money to help students learn online at home during the pandemic, the so-called homework gap persists. In fact, some schools have stopped extending students and teachers without reliable internet the connectivity help they provided during the pandemic. Forty-five percent of public schools say they are still offering home internet to students.