Healthcare Facilities

In this report, the Federal Communications Commission's Wireline Competition Bureau analyzes how the Connected Care Pilot Program and the COVID-19 Telehealth Program impacted healthcare providers’ use of telehealth services. Telehealth took on an increasingly critical role in healthcare delivery during the coronavirus disease 2019 pandemic.

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

The Federal Communications Commission's Wireline Competition Bureau (Bureau) and Office of the Managing Director offer guidance to participants in the COVID-19 Telehealth Program on the expected expiration of the National Emergency and Public Health Emergency on May 11, 2023.

The Federal Communications Commission is targeting approximately $7.445 million for two additional one-year, pilot outreach grant programs to raise awareness of the Affordable Connectivity Program (ACP). The two pilot programs will test a variety of methods to reach out to federal housing communities, and work with trusted third parties to assist consumers with completing and submitting an ACP application. The FCC selected 23 applicants for the Your Home, Your Internet Program and 9 applicants for the ACP Navigator Pilot Program.

Prior to the coronavirus disease 2019 (COVID-19) pandemic, adoption of telemedicine was slow and its usage was rare. However, during the pandemic, usage of telemedicine increased dramatically with physicians using a number of telemedicine tools to deliver health services, while limiting patients’ exposure to the virus. Wide use of telemedicine may impact various aspects of health care delivery such as quality, cost, and access to care. Thus, a detailed understanding about the usage of telemedicine is vital to develop better policies associated with health care delivery.

Hundreds of thousands of physician offices, hospitals, and health systems across the US have transitioned from paper-based medical records to health IT that is certified under the Office of the National Coordinator (ONC) Health IT Certification Program. This report highlights the impact that the 21^st Century Cures Act (Cures Act) and its implementation contributed to continued progress toward interoperable access, exchange, and use of electronic health information (EHI).

The 21st Century Cures Act and the rise of telemedicine led to a renewed focus on patient portals. However, portal use disparities persist and are in part driven by limited digital literacy. To address digital disparities in primary care, we implemented an integrated digital health navigator program supporting portal use among patients with type II diabetes. During our pilot, we were able to enroll 121 (30.9%) patients in the portal.

Representatives Troy Balderson (R-OH), Susie Lee (D-NV), Ashley Hinson (R-IA), and Joe Neguse (D-CO) introduced bipartisan legislation to expand and improve access to telehealth services for all Americans. The "Knowing the Efficiency and Efficacy of Permanent (KEEP) Telehealth Options Act" requires the Department of Health and Human Services (HHS), Medicare Payment Advisory Commission (MedPAC), and Medicaid and CHIP Payment and Access Commission (MACPAC) to each conduct a report and issue recommendations on telehealth.

The US Department of the Treasury announced the approval of high-speed internet projects in three additional states under the American Rescue Plan Act's (ARPA) Capital Projects Fund (CPF): Arizona, Tennessee, and Wyoming. Together, these states will use their funding to connect nearly 190,000 homes and businesses to affordable, high-speed internet.

The US Department of Commerce's Economic Development Administration awarded $301,030 to the Colorado State University (CSU) System for a planning grant to promote and enhance economic development in rural Colorado.