Level of Government

FCC’s Historic Hotspot Initiative Aims to Close the Homework Gap

At the July Federal Communications Commission Open Meeting, the FCC approved, on a 3-2 vote, an order to make Wi-Fi hotspots and Internet services eligible for E-rate program support for libraries and K-12 schools. This historic decision adopts a SHLB Coalition recommendation we and others proposed over three years ago. The proposed order allows schools and libraries to apply for E-rate funds to help offset the costs of purchasing Wi-Fi hotspots and I

How Tennessee’s early start on digital equity is benefitting the Volunteer State

Tennessee’s digital skills policies are making the state a leader as full-blown implementation of the federal Digital Equity Act begins.

Project 2025: Brendan Carr's Agenda for the FCC

In January 2023, Spencer Chretien—a former Special Assistant to President Donald J.

A Community Approach to Broadband in Vermont: CUDs

In Vermont, a thinly-populated rural state, private providers have often shown little interest in investing in broadband improvements.

FCC Caps Exorbitant Phone & Video Call Rates for Incarcerated Persons & Their Families

The Federal Communications Commission voted to end exorbitant phone and video call rates that have burdened incarcerated people and their families for decades. Under the new rules, the cost of a 15-minute phone call will drop to $0.90 from as much as $11.35 in large jails and, in small jails, to $1.35 from $12.10. The new rules also, for the first time, address the exorbitant cost of video visitation calls, dropping those prices to less than a quarter of current prices and requiring per-minute rate options based on consumers’ actual usage.

Benton Institute Marks a Major Milestone on Road to Prison Phone Justice

July 18 marks a major milestone on the long road to right a market dysfunction that has wronged incarcerated persons and their loved ones for decades.  The Federal Communications Commission’s vote on Bringing Common Sense and Fairness to Correctional Facility Phone Rates will lower rates for voice phone calls including, perhaps most importantly, local and intrastate calls.  Among the many other long overdue reforms, the agency’s Report and Order will end kickbacks, euphemistically called “site commissions,” to carceral facilities.  No less significantly, the new measures are forward-looking

FCC Approves Rules to Support Wi-Fi Hotspots Through E-Rate Program

he Federal Communications Commission voted to approve final rules to support the students, school staff, and library patrons around the country who find themselves on the wrong side of the digital and educational divide. Now, schools and libraries will be able to utilize E-Rate resources to loan out Wi-Fi hotspots which will provide internet access for those individuals without a reliable connection at home.

FCC Proposes Mobile Phone Unlocking Requirement

The Federal Communications Commission proposed that the agency require mobile service providers to unlock customers’ mobile phones within 60 days of activation. Expanded unlocking requirements would establish a clear and uniform set of requirements for all mobile service providers. New unlocking rules would allow consumers the freedom to take their existing phones and switch from one mobile service provider to another more easily, as long as the consumer’s phone is compatible with the new provider’s wireless network.

FCC Takes Action to Expedite the Transition to Next Generation 911

The Federal Communications Commission adopted rules to expedite the transition to Next Generation 911, help ensure that the nation’s 911 system functions effectively, and support the deployment of advanced 911 capabilities— including video, text, and data—that will help first responders save lives. Each year, people in need of emergency assistance make more than 200 million calls to 911 in the United States.

FCC Adopts 'Readily Accessible' Requirement for Caption Displays

The Federal Communications Commission adopted a Third Report and Order furthering its efforts to enable individuals with disabilities to access video programming through closed captioning. The Order adopts a “readily accessible” requirement for closed captioning display settings. The Commission previously adopted requirements that users must be able to customize caption displays by changing the font, size, color, and other caption features, but many consumers have had difficulty accessing these caption display settings.