Lifeline/Low-Income Consumers

Lifeline and the now defunct Affordable Connectivity Program have helped millions of families afford Internet services that support online learning, remote work, and access to telehealth, among many other uses linked to social and economic wellbeing. However, individuals and families entitled to receive these benefits often have to navigate a complex web of procedures to demonstrate eligibility, enroll in the program and receive services.

I recently testified at a Senate Communications Subcommittee Hearing in support of legislation to extend the Affordable Connectivity Program (ACP).

The Federal Communications Commission's Wireline Competition Bureau (WCB or Bureau) seeks comment on the petition of EMPOWER Broadband (EMPOWER) to expand its Eligible Telecommunications Carrier (ETC) designated service area in Virginia.  EMPOWER seeks to expand its ETC designated service area to become eligible to receive Connect America Fund (CAF) Phase II Auction (Auction 903) support associated with certain census blocks (constituting complete census block groups (CGBs)) in Virginia, a subpart of an original CAF II support award authorized to RiverStreet Communications of Virginia.

At the end of May, the Affordable Connectivity Program, which helps over 23 million low-income households access high-speed internet at home, officially ran out of funding. This lapse occurs despite strong support from the White House and lawmakers of both parties, as well as the backing of four out of five Americans. The focus must now shift to delivering a long-term fix. Fortunately, the solution is staring us in the face.

The late Congressman John Lewis once prophetically noted that “access to the Internet is the civil rights issue of the 21st century.” In the long struggle to recognize Lewis’ vision and close America’s digital divide, civil rights advocates have repeatedly reminded policymakers of one central truth: progress is measured by results, not good intentions. In 2015, for example, the Federal Communications Commission modernized Lifeline—a decades-old program that had long helped low-income households obtain phone service—to apply to internet service as well. But restrictions blocked customers of

Sen Ted Cruz (R-TC) will propose plans May 16 to maintain the Affordable Connectivity Program in a slimmed-down new form.

Without congressional action, funding for the Federal Communications Commission's Affordable Connectivity Program (ACP) will expire at the end of May 2024. With this in mind, the Senate Commerce Subcommittee on Communications, Media and Broadband convened a May 2 hearing on 'The Future of Broadband Affordability' to discuss congressional funding of U.S.

The US Congress faces an imminent decision about the future of the Affordable Connectivity Program (ACP) and the connectivity it delivers to 23 million households.

The National Lifeline Association (NaLA) submitted a petition to the Federal Communications Commission requesting that the FCC temporarily waive the Lifeline reimbursement amounts in the Commission’s rules until Congress allocates additional funding for the Affordable Connectivity Program (ACP) or passes broader legislation to reform the Universal Service Fund (USF) and pay for the ACP in an alternative manner.

As the Federal Communications Commission's Affordable Connectivity Program gets set to end at the end of May, at least three internet providers touted alternative low-cost offerings, including some available only to low-income households. During the ACP’s 29-month existence, numerous providers have offered a $30 service for low-income customers so that service is essentially free when the ACP discount is applied, and some of the providers plan to continue to offer the $30 services. With a few exceptions, however, service will no longer be free.