Low-income

There is wide range of speculation on how the outcome of the election will change the National Telecommunications and Information Administration’s (NTIA) $42 billion Broadband Equity, Access, and Deployment (BEAD) program to deploy high-speed internet networks to every unserved location in the country.

The Infrastructure Investment and Jobs Act sets an ambitious overarching goal: internet for all. But past access and adoption, states are asked to think about how increased access to and use of broadband can drive equitable outcomes in areas like access to health care and essential services, education and job training, and participation in the society, economy, and civic institutions of the Nation.

The Affordable Connectivity Program (ACP) was a crucial resource that made the internet more affordable for the 23 million households previously enrolled. ACP—which offered $30 per month for internet bills, $75 per month on Tribal lands, and a one-time discount for devices—was a safety net for eligible households, particularly those living in rural and underserved areas.

Internet Essentials will feature increased speeds of 75 Mbps for all new and existing customers—that’s 50 times faster than the speed when the program was launched. To meet the ever-changing needs of our users, Internet Essentials has adapted over the years and expanded our reach 12 times so that all lower-income people in our footprint are eligible to sign up. The newly enhanced Internet Essentials plan will be available for just $14.95 per month as we continue to deliver significant value to th

The internet plays an essential, everyday role in the lives of Americans. Internet access—both fixed and mobile—is a critical resource that allows individuals and families to participate in work and education opportunities, receive telehealth services, access public benefits and services, communicate with loved ones, and more.  Yet affordability remains one of the primary barriers to reliable broadband access.

On October 25, the National Telecommunications and Information Administration (NTIA) awarded over $70 million in funding to California through the Digital Equity Act's Capacity Grant Program.

Chris Mitchell speaks with Andy Schwartzman, Senior Counselor at the Benton Institute for Broadband & Society, about pressing legal issues affecting telecommunications policy in the U.S.

The Universal Service Fund (USF) has been stuck in legislative limbo as the government wrestles with how to improve the subsidy program. Experts think USF reform could see momentum in Trump’s second term, but how that will pan out is a trickier question to answer. The USF, which supports broadband access and affordability in rural and low-income communities, is made up of four [sic] smaller programs: Connect America Fund, Lifeline, E-Rate and Rural Health Care. One glaring problem with the current USF framework is the shrinking contribution base.

A key challenge to achieving universal broadband adoption in Alabama is that low-income households struggle to afford broadband services and devices with adequate technical support. Among Alabama residents who do not have internet service at home, 42.6 percent report that a primary reason they do not pay for broadband at home is an inability to afford service.

The Affordable Connectivity Program lapsed in May 2024. At the time the program ended, there were more than 13 million ACP recipients getting a discount on a cellphone plan and 10 million getting a discount on landline broadband.