Platforms

Our working definition of a digital platform (with a hat tip to Harold Feld of Public Knowledge) is an online service that operates as a two-sided or multi-sided market with at least one side that is “open” to the mass market

Public Attitudes Toward Computer Algorithms

At a broad level, 58% of Americans feel that computer programs will always reflect some level of human bias – although 40% think these programs can be designed in a way that is bias-free. And in various contexts, the public worries that these tools might violate privacy, fail to capture the nuance of complex situations, or simply put the people they are evaluating in an unfair situation. Public perceptions of algorithmic decision-making are also often highly contextual.

George Soros' Open Society Foundations slams Facebook, calling it ‘active in promoting’ hate and misinformation

Billionaire George Soros’ philanthropic network ripped into Facebook Chief Operating Officer Sheryl Sandberg after the New York Times reported that the social media company pushed to involve the financier’s name to discredit its critics.

Facebook says it removed a flood of hate speech, terrorist propaganda and fake accounts from its site

Facebook said it had removed more than a billion fake accounts and taken action against millions of posts, photos and other forms of content that violated its prohibition against hate speech, terrorist propaganda and child exploitation, the latest sign that the social-networking giant faces an onslaught of online abuse as it builds tools to spot it.

Facebook critics file FTC complaint over breach of 30 million accounts

A coalition of Facebook critics has filed a complaint against the company with the Federal Trade Commission, asking the agency to investigate 2018’s breach of 30 million user accounts. In Sept, the company first announced that 50 million users had their accounts improperly accessed because of a flaw in a Facebook feature, but it later revised the figure down. The company said hackers accessed data ranging from basic contact information to more sensitive information, like demographics and recent searches.

Facebook will create an independent oversight group to review content moderation appeals

Facebook will create an independent oversight body to adjudicate appeals on content moderation issues, the company said. CEO Mark Zuckerberg said that the group, which will be formed in the next year, will attempt to balance an effort to expand the right to free speech with the need to keep people safe around the world. “I believe independence is important for a few reasons,” Zuckerberg said in a note posted to Facebook. “First, it will prevent the concentration of too much decision-making within our teams. Second, it will create accountability and oversight.

Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

In just over a decade, Facebook has connected more than 2.2 billion people, a global nation unto itself that reshaped political campaigns, the advertising business and daily life around the world. Along the way, Facebook accumulated one of the largest-ever repositories of personal data, a treasure trove of photos, messages and likes that propelled the company into the Fortune 500.

Electronic Frontier Foundation, 70 other groups want Facebook to offer users ‘due process’ for takedowns

The Electronic Frontier Foundation, Human Rights Watch, and over 70 other groups have asked Facebook to adopt a clearer “due process” system for content takedowns. An open letter to Mark Zuckerberg urges him to enact the Santa Clara Principles, a series of moderation guidelines that academics and nonprofits put forward earlier in 2018. “Civil society groups around the globe have criticized the way that Facebook’s Community Standards exhibit bias and are unevenly applied across different languages and cultural contexts,” the letter says.

How Google and Amazon Got Away With Not Being Regulated

In the 1990s and 2000s, the web and the internet were new and everything was going to be different forever, and the chaos made it easy to think that bigness—the economics of scale—no longer really mattered in the new economy. After a decade of open chaos and easy market entry, something surprising did happen. A few firms—Google, Facebook, and Amazon—did not disappear. Unfortunately, antitrust law failed to notice that the 1990s were over. Instead, for a decade and counting, it gave the major tech players a pass—even when confronting fairly obvious dangers and anticompetitive mergers. 

President Trump says he's open to working with Democrats in regulating social media companies like Facebook and Twitter

President Donald Trump said on that he's open to working across the aisle with Democratic lawmakers to regulate social media. President Trump was asked if social media companies were unfairly censoring conservative voices and if he would work with the opposition party to rein in their power. "Believe it or not, I'm really one that really likes free speech," President Trump said. "A lot of people don't understand that. When you start regulating, a lot of bad things can happen. But I would certainly talk to the Democrats if they want to do that. And I think they do want to do that."

Who paid for that political ad in your Facebook feed? It's not always easy to figure out

Who was trying to influence your vote in the midterm elections? On Facebook, it was not always easy to find out.  Political advertisers are required to fill in a field that says who paid for the message in your news feed, but that does not necessarily tell you who they or their backers are. Entities can write whatever they want in that field as long as it's not deceptive or misleading. A growing number of Facebook ads in the run-up to the election took advantage of that loophole to obscure or conceal the identity and political motives of who paid for them – and Facebook did not catch it.